Hotel Operations Supervisor
5 days ago
We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at AKSHAY INTERPRISE CORP. As a key member of our hotel operations team, you will be responsible for overseeing the day-to-day activities of our hotel and ensuring that our guests receive exceptional service.
Key Responsibilities:- Co-ordination and Scheduling: Co-ordinate activities with other work units or departments to ensure seamless hotel operations.
- Work Scheduling and Procedures: Establish work schedules and procedures to optimize hotel efficiency.
- Supervision and Training: Perform same duties as workers supervised and provide on-the-job training to ensure staff are equipped to handle their responsibilities.
- Reporting and Analysis: Prepare and submit reports to management to inform decision-making and improve hotel operations.
- Problem-Solving and Quality Control: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
- Guest Services: Assist clients/guests with special needs and ensure their requirements are met.
- Work Coordination and Review: Co-ordinate, assign, and review work to ensure tasks are completed efficiently and effectively.
- Staff Management: Hire and train staff in job duties, safety procedures, and company policies.
- Equipment Maintenance: Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
- Supply Chain Management: Requisition materials and supplies to ensure hotel operations run smoothly.
- Attention to Detail: Maintain attention to detail in all aspects of hotel operations.
- Fast-Paced Environment: Work in a fast-paced environment with tight deadlines.
- Large Workload: Manage a large workload and prioritize tasks effectively.
- Overtime Required: Be prepared to work overtime as required.
- Standing for Extended Periods: Stand for extended periods and move around the hotel as needed.
- Work Under Pressure: Work under pressure to meet deadlines and ensure hotel operations run smoothly.
- Accurate: Demonstrate accuracy in all aspects of hotel operations.
- Client Focus: Provide exceptional client service and focus on meeting guest needs.
- Dependability: Demonstrate dependability and reliability in all aspects of hotel operations.
- Efficient Interpersonal Skills: Develop and maintain efficient interpersonal skills to effectively communicate with staff and guests.
- Excellent Oral Communication: Possess excellent oral communication skills to effectively communicate with staff and guests.
- Excellent Written Communication: Possess excellent written communication skills to effectively communicate with staff and guests.
- Flexibility: Demonstrate flexibility and adaptability in all aspects of hotel operations.
- Initiative: Take initiative to improve hotel operations and provide exceptional guest service.
- Interpersonal Awareness: Develop and maintain interpersonal awareness to effectively communicate with staff and guests.
- Judgement: Demonstrate sound judgement in all aspects of hotel operations.
- Organized: Demonstrate organization and time management skills to effectively manage hotel operations.
- Team Player: Work effectively as a team player to achieve hotel goals and objectives.
- Work Term: Work on a permanent basis.
- Work Language: English.
- Hours: 32 hours per week.
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