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Hotel Operations Manager
2 months ago
We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at AKSHAY INTERPRISE CORP. As a key member of our hotel operations team, you will be responsible for ensuring the smooth day-to-day operation of our hotel.
Key Responsibilities:- Co-ordination and Scheduling: Co-ordinate activities with other work units or departments to ensure seamless hotel operations.
- Work Scheduling and Procedures: Establish work schedules and procedures to ensure efficient hotel operations.
- Supervision and Training: Perform same duties as workers supervised and provide on-the-job training to new staff members.
- Reporting and Analysis: Prepare and submit reports to management to ensure informed decision-making.
- Problem-Solving and Quality Control: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
- Client Service: Assist clients/guests with special needs and ensure exceptional customer service delivery.
- Staff Management: Co-ordinate, assign, and review work to ensure efficient hotel operations.
- Equipment Maintenance: Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity.
- Supply Chain Management: Requisition materials and supplies to ensure efficient hotel operations.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in hotel operations or a related field.
- Language: English.
- Work Hours: 32 hours per week.
- Fast-Paced Environment: Work in a fast-paced environment with tight deadlines.
- Standing for Extended Periods: Stand for extended periods and work under pressure.
- Attention to Detail: Maintain attention to detail and accuracy in all tasks.
- Client Focus: Demonstrate excellent client focus and interpersonal skills.
- Dependability: Demonstrate dependability and a strong work ethic.
- Efficient Interpersonal Skills: Demonstrate efficient interpersonal skills and excellent oral and written communication.
- Flexibility: Demonstrate flexibility and adaptability in a fast-paced environment.
- Initiative: Demonstrate initiative and a proactive approach to problem-solving.
- Interpersonal Awareness: Demonstrate interpersonal awareness and excellent judgement.
- Organized: Demonstrate organization and time management skills.
- Team Player: Demonstrate a strong team player attitude and excellent interpersonal skills.