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Hotel Operations Supervisor

2 months ago

Blind River, Ontario, Canada AKSHAY INTERPRISE CORP Full time
Hotel Managing Supervisor Job Description

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at AKSHAY INTERPRISE CORP. The successful candidate will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:
  • Co-ordination and Scheduling: Co-ordinate activities with other work units or departments to ensure seamless operations.
  • Work Scheduling and Procedures: Establish work schedules and procedures to optimize productivity and efficiency.
  • Staff Supervision: Perform same duties as workers supervised to maintain a hands-on approach.
  • Reporting and Analysis: Prepare and submit reports to management, providing insights and recommendations for improvement.
  • Problem-Solving and Technical Advice: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Client Service: Assist clients/guests with special needs, ensuring exceptional customer service.
  • Work Co-ordination and Review: Co-ordinate, assign, and review work to ensure timely completion and high quality.
  • Staff Management: Hire and train staff in job duties, safety procedures, and company policies.
  • Equipment Maintenance: Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Supply Chain Management: Requisition materials and supplies as needed.
Work Conditions and Physical Capabilities:
  • Attention to Detail: Maintain attention to detail in a fast-paced environment.
  • Fast-Paced Environment: Work in a dynamic and fast-paced environment with tight deadlines.
  • Large Workload: Manage a large workload with multiple priorities.
  • Overtime Required: Be prepared to work overtime as needed.
  • Standing for Extended Periods: Stand for extended periods, requiring physical stamina.
  • Tight Deadlines: Work under pressure to meet tight deadlines.
Personal Suitability:
  • Accurate: Demonstrate accuracy and attention to detail in all aspects of work.
  • Client Focus: Prioritize client satisfaction and provide exceptional customer service.
  • Dependability: Demonstrate dependability and reliability in all work assignments.
  • Efficient Interpersonal Skills: Utilize efficient interpersonal skills to communicate effectively with colleagues and clients.
  • Excellent Oral Communication: Possess excellent oral communication skills to effectively convey information.
  • Excellent Written Communication: Demonstrate excellent written communication skills to produce clear and concise reports.
  • Flexibility: Adapt to changing circumstances and priorities with flexibility.
  • Initiative: Take initiative to identify and resolve problems proactively.
  • Interpersonal Awareness: Demonstrate interpersonal awareness to build strong relationships with colleagues and clients.
  • Judgement: Exercise sound judgement in decision-making and problem-solving.
  • Organized: Maintain a high level of organization and prioritization in all work assignments.
  • Team Player: Collaborate effectively with colleagues to achieve common goals.