Assistant Department Manager – Cash and Customer Service

2 weeks ago

Brossard, Quebec, Canada SAIL Full time

About SAIL Outdoors

SAIL Outdoors is a leading outdoor retailer based in Quebec, offering a wide range of products for outdoor enthusiasts.

Job Summary

We are seeking a highly skilled Department Manager to join our team. As a key member of our management team, you will be responsible for leading our cash and customer service department.

Key Responsibilities

  • Ensure that customer service standards are met and exceeded.
  • Manage and motivate a team of sales associates to achieve sales goals and provide excellent customer service.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with other departments to ensure seamless customer experience.
  • Monitor and analyze sales data to inform business decisions.

Benefits

  • Competitive salary and bonus structure.
  • Generous employee discounts.
  • Opportunities for career advancement.
  • Recognition and rewards for outstanding performance.

Requirements

  • Proven experience in a retail management role.
  • Excellent customer service and leadership skills.
  • Ability to analyze sales data and make informed business decisions.
  • Strong communication and interpersonal skills.

What We Offer

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.

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