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Assistant Department Manager – Cash and Customer Service
2 months ago
SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.
Job Overview:
We are seeking a highly skilled and experienced Department Manager Assistant to join our team. As a key member of our management team, you will be responsible for providing exceptional customer service and sales support to our customers.
Key Responsibilities:
- Ensure that company policies and procedures are followed in the department.
- Provide guidance and support to team members on customer service and sales standards.
- Mobilize and empower the team to achieve sales and customer service goals.
- Structure and organize work to ensure objectives are met in the department.
- Create a customer-centric culture in the department.
- Support the Department Manager and ensure instructions are respected in their absence.
Benefits:
- Generous employee rebates
- Privilege discounts with partners
- Continued training
- Employee and Family Assistance Program
- Group insurance program (50% of premiums paid by employer)
- RRSP with employer contribution
- 3 weeks vacation
- Sick days
- Years of contribution recognition program
Requirements:
- You always put the customer first.
- You are a reference in customer service, sales, and product knowledge.
- You show adaptability and act as an agent of change in your team.
- You know how to get results and achieve goals.
Join Our Team:
