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Assistant Department Manager – Cash and Customer Service
2 months ago
About SAIL Outdoors
SAIL Outdoors is a leading outdoor retailer based in Quebec, offering a wide range of products for outdoor enthusiasts.
Job Summary
We are seeking a highly skilled Department Manager to join our team. As a key member of our management team, you will be responsible for leading our cash and customer service department.
Key Responsibilities
- Ensure that customer service standards are met and exceeded.
- Manage and motivate a team of sales associates to achieve sales goals.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and analyze sales data to inform business decisions.
- Collaborate with other departments to achieve company objectives.
Requirements
- Proven experience in a retail management role.
- Excellent customer service and communication skills.
- Ability to lead and motivate a team.
- Strong analytical and problem-solving skills.
- Knowledge of sales and customer service principles.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Generous employee discounts.
How to Apply
If you are a motivated and results-driven individual with a passion for customer service, please submit your application.
