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Hotel Operations Manager

2 months ago


Hope, Canada Hope windsor motel ltd Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Assistant Manager to join our team at Hope Windsor Motel Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Operations Management: Develop and implement policies and procedures to ensure smooth hotel operations, including managing staff, budgets, and resources.
  • Guest Services: Provide exceptional guest experiences by ensuring prompt and courteous service, resolving complaints, and exceeding guest expectations.
  • Staff Supervision: Hire, train, and supervise staff to ensure they have the skills and knowledge to deliver exceptional guest experiences.
  • Financial Management: Prepare and manage budgets, monitor revenues and expenses, and negotiate with suppliers to ensure cost-effective operations.
  • Marketing and Promotion: Participate in promotional activities to drive business growth and increase brand awareness.
Requirements
  • Education: Bachelor's degree in Hospitality, Business Administration, or a related field.
  • Experience: 1 year to less than 2 years of experience in hotel management or a related field.
  • Language: English.
  • Work Hours: 40 hours per week.
What We Offer
  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Opportunities for Growth: Opportunities for career advancement and professional growth within our company.
  • Collaborative Team Environment: A collaborative and supportive team environment that encourages open communication and teamwork.