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Hotel Operations Manager

4 weeks ago


Hope, Canada Hope windsor motel ltd Full time
Job Title: Hotel Assistant Manager

We are seeking a highly skilled and experienced Hotel Assistant Manager to join our team at Hope Windsor Motel Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities:
  • Operations Management: Develop and implement policies and procedures to ensure smooth hotel operations, including managing staff, budgets, and resources.
  • Guest Services: Provide exceptional guest experiences by ensuring high-quality service, resolving issues promptly, and exceeding guest expectations.
  • Staff Supervision: Supervise and train staff to ensure they have the necessary skills and knowledge to provide excellent service.
  • Financial Management: Prepare and manage budgets, monitor revenues and expenses, and make informed financial decisions to drive business growth.
  • Marketing and Promotion: Participate in promotional activities to increase brand awareness and drive business growth.
Requirements:
  • Education: Bachelor's degree in Hospitality, Business Administration, or a related field.
  • Experience: 1 year to less than 2 years of experience in hotel management or a related field.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and attention to detail.
Work Environment:

Our hotel is a fast-paced environment that requires flexibility, adaptability, and a strong work ethic. As a Hotel Assistant Manager, you will be expected to work a 40-hour week, with occasional overtime as required.

Language:

The primary language spoken in our hotel is English.