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Customer Service Representative

2 months ago

Victoria, British Columbia, Canada Coast Capital Full time
Job Title: Customer Service Representative

Coast Capital is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our branch team, you will be responsible for providing exceptional service to our members, ensuring their financial well-being, and promoting Coast Capital's products and services.

Key Responsibilities:
  • Provide personalized service to members, addressing their financial needs and concerns.
  • Build strong relationships with members, understanding their financial goals and objectives.
  • Offer financial advice and guidance, promoting Coast Capital's products and services.
  • Work collaboratively with the branch team to achieve sales and service targets.
  • Stay up-to-date with Coast Capital's products, services, and policies to provide accurate information to members.
Requirements:
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of Coast Capital's products and services.
  • Ability to build strong relationships with members and colleagues.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].