Manager, Student Talent Development

2 months ago

St Catharines, Ontario, Canada Brock University Full time

About the Role

The Manager, Student Talent Development will lead the development and implementation of a co-op student success strategy in collaboration with the CCEE leadership team, Faculties, and on-campus units. This role will ensure efficient and effective teamwork and consistency of process and services delivery in all areas of student touch points that would lead to greater retention of students in all programs, increased students' satisfaction of their experience, and office service.

Key Responsibilities

  • Lead and manage the Talent Coach and Engagement team to achieve co-op and work experience employment targets and goals.
  • Develop and implement consistent processes and service level standards on all aspects of student touch points through their job search and on-job performance journey.
  • Collaborate with the CCEE leadership team to develop, review, and enhance delivery of innovative talent coaching and engagement programming and support using labor market information.
  • Work closely with other Managers in Co-op to ensure team members share updates on talent pipeline and enable knowledge transfer in current labor market trends and students' performance during job search cycle and during a work term.
  • Develop and oversee job search programming while liaising with the Centre of Excellence in Career & Experiential Education team.
  • Collaborate with Faculty and Departments to keep co-op students engaged through co-op journey.
  • Partner with campus units to support co-op students and promote the co-op brand.
  • Maintain the information database for qualitative and quantitative report on the progress of employer development and engagement.
  • Provide feedback and recommendations on improvements of existing technical tools for data management and process to enhance our efficiency.
  • Participate, represent, and support work-related activities that require attendance outside of normal working hours.

Requirements

  • An undergraduate degree in a relevant discipline, such as Human Resources, Marketing, Communications, Psychology, or Education.
  • A minimum of 5-6 years of relevant experience with co-op/internship programs, sales and marketing, human resources, and/or recruiting, preferably in an educational setting, including sales, account development, and relationship management.
  • A minimum of 3-5 years of management and/or supervisory experience.
  • A valid G class driver's license and an acceptable driver's abstract.
  • Knowledge of all Brock co-op programs, recruitment, human resources, talent acquisition, on-campus recruitment, the hiring cycle, and the sales cycle.
  • Knowledge of industry trends and labor market demand for all co-op programs.
  • Quick learner with the ability to adapt to change and work with ambiguity.
  • Solid computer competency including Microsoft Office, spreadsheet, database, web applications, social media, and internet search engines.
  • Advanced communications skills (verbal, written and interpersonal), including professional public speaking, and a keen ability to sell/promote.
  • Ability to work with diverse groups, advising, coaching, and strategizing career planning objectives.
  • Creativity, problem-solving abilities, and critical thinking skills.
  • Proven ability to organize and handle a variety of projects, deadlines, and schedules simultaneously and independently.
  • Innovative, flexible, and adaptable with a commitment to teamwork and integrity.

Preferred or Asset Skills

  • Completion of Career Development Practitioner (CDP) Certificate is preferred.

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