General Sales Manager
2 weeks ago
We are seeking a highly experienced and results-driven General Sales Manager to join our team at Mttalentgroup. As a key member of our sales leadership team, you will be responsible for driving sales growth and achieving business objectives in the automotive industry.
Key Responsibilities- Leadership and Management
- Manage and supervise the daily activity and performance of Sales Consultants, Product Specialists, and the Finance team.
- Develop and implement strategies to improve sales productivity and performance.
- Oversee and manage activities including demo drives, worksheets, touch desk, management turnover, appraisal, closing rates, be backs, appointments, and emails.
- Ensure the setting of sales appointments is a top priority with the goal of achieving a 2:1 ratio.
- Work closely with the Team to close deals and ensure a positive customer experience.
- Communicate and promote dealership processes and procedures to ensure all staff are properly trained and understand processes.
- Work closely with the Finance Specialists to ensure Sales Consultants are following correct processes and the department is managed in a professional and fiscally responsible manner.
- Direct the Finance team in setting goals and objectives and support them in achieving key targets.
- Establish gross revenue and product penetration targets with the business office and work with strategic partners to see goals actualized.
- Work closely with the Marketing Manager to ensure product availability and pricing online is up to date and accurate.
- Ensure no aged inventory (90 Days) used vehicles in stock.
- Work closely with Vehicle Administrator and Lot Attendant to ensure all vehicles arriving to the dealership are properly stocked and entered into the DMS system.
- Consistently model the company's core values and ethics in all activities.
- Develop and implement training programs to improve sales skills and knowledge.
- Experience
- 5 or more years' experience in B2B and B2C sales, with a focus on the automotive industry.
- Post-secondary education in Business, Marketing, Automotive, or a related field is an asset.
- Exceptional customer service, communication, and interpersonal skills.
- High emotional intelligence, strong sense of integrity, accountability, and personal drive to achieve.
- Team-oriented mentality with proven leadership and mentorship skills.
- Solid computer skills, including MS Office, CRM, and industry-specific software.
- Highly values-oriented with an ability to promote a positive company culture.
- Highly organized and able to prioritize to meet defined deadlines and targets.
- Ability to work flexible hours as required by the business.
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