Customer Service Representative

3 weeks ago


Mississauga, Ontario, Canada Dilawri Group of Companies Full time

Join one of Canada's Best Managed Companies

Dilawri Group of Companies is actively seeking a Customer Service Representative to enhance our team.

Ideal candidates will:

  • Thrive in a dynamic market environment
  • Excel in a fast-paced setting where adaptability is key
  • Contribute to an organization that values analytical leadership and employee empowerment
  • Be eager to learn and grow, regardless of prior management experience

Key Responsibilities:

  • Deliver exceptional customer service and sales support for the Service Department
  • Welcome customers via phone or in-person
  • Offer informed repair suggestions
  • Clarify the details of necessary repairs
  • Guide customers on vehicle maintenance
  • Arrange service appointments
  • Promote service labor
  • Ensure a remarkable experience for every customer

Required Qualifications:

  • Experience with CDK is a plus
  • Strong customer relations aptitude
  • Excellent communication abilities
  • Capability to recommend essential maintenance
  • Team-oriented mindset
  • Ability to thrive in a high-energy environment

If you are looking for a chance to advance your career while contributing to our team, we encourage you to submit your resume for consideration.



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