Customer Service Representative
3 weeks ago
Join one of Canada's Best Managed Companies
Dilawri Group of Companies is actively seeking a Customer Service Representative to enhance our team.
Ideal candidates will:
- Thrive in a dynamic market environment
- Excel in a fast-paced setting where adaptability is key
- Contribute to an organization that values analytical leadership and employee empowerment
- Be eager to learn and grow, regardless of prior management experience
Key Responsibilities:
- Deliver exceptional customer service and sales support for the Service Department
- Welcome customers via phone or in-person
- Offer informed repair suggestions
- Clarify the details of necessary repairs
- Guide customers on vehicle maintenance
- Arrange service appointments
- Promote service labor
- Ensure a remarkable experience for every customer
Required Qualifications:
- Experience with CDK is a plus
- Strong customer relations aptitude
- Excellent communication abilities
- Capability to recommend essential maintenance
- Team-oriented mindset
- Ability to thrive in a high-energy environment
If you are looking for a chance to advance your career while contributing to our team, we encourage you to submit your resume for consideration.
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