Customer Service Representative

2 months ago


Mississauga, Ontario, Canada TOP PLUS EMPLOYMENT INC Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at TOP PLUS EMPLOYMENT INC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Answering Inquiries
    • Respond to customer inquiries via phone, email, or in-person
    • Provide accurate and timely information to customers
  • General Office Duties
    • Perform administrative tasks such as data entry, filing, and record-keeping
    • Maintain accurate and up-to-date records
  • Computer and Technology Skills
    • Proficient in Microsoft Office Suite (Excel, Outlook, Word)
    • Familiarity with internet-based applications
  • Transportation and Travel
    • Own vehicle for business use
  • Work Conditions and Physical Capabilities
    • Ability to work in a fast-paced environment
    • Strong attention to detail
    • Ability to work under pressure
  • Personal Suitability
    • Punctuality and reliability
    • Excellent written and verbal communication skills
    • Organized and efficient
Requirements
  • Education
    • High school diploma or equivalent
  • Experience
    • 1 year to less than 2 years of customer service experience
  • Language
    • Fluent in English


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