Customer Service Representative

3 days ago


Mississauga, Ontario, Canada Crew Chief Conversions Ltd. Full time
About the Role

Crew Chief Conversions Ltd. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Develop Communication Strategies
  • Respond to written and oral inquiries in a timely and professional manner
  • Assess Client Feedback and Enquiries
  • Examine all relevant information to provide meaningful information and services
  • Arrange for Billing and Refunds
  • Issue receipts and other forms as necessary
  • Order Office Supplies and Maintain Inventory
  • Receive and log complaints in a professional and courteous manner
  • Provide Information and Support
  • Explain procedures, risks, and benefits to clients
  • Answer Client Inquiries
Requirements
  • Education
  • Secondary (high) school graduation certificate
  • Experience
  • 1 to less than 7 months of experience in a customer service role
  • Language
  • Fluent in English
  • Work Hours
  • 40 hours per week


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