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Senior Account Manager, Special Loans and Restructuring

2 months ago


Toronto, Ontario, Canada Equitable Bank Full time
Job Summary

We are seeking a highly skilled Senior Account Manager to join our team at Equitable Bank. As a key member of our Commercial Mortgage team, you will be responsible for managing and administering complex delinquent and problem commercial mortgages, while minimizing losses to the Bank.

Key Responsibilities
  • Manage and/or administer complex delinquent and problem commercial mortgages, while minimizing losses to the Bank.
  • Process loans for legal action for non-payment, including past maturities, tax arrears, insurance cancellations, bankruptcies/liens, etc.
  • Conduct full financial review prior to recommending appropriate legal remedies to Senior Management.
  • Manage legal action loans and enforce on remedies/conditions as warranted, while ensuring compliance with established default/workout strategies.
  • Liaise with key stakeholders, both internal and external, to determine and negotiate successful workout strategies.
  • Perform, review, and correlate all aspects of underwriting, including collateral analysis and valuation, for defaulted loans and problem accounts.
  • Ensure that each submission addresses heightened risk elements, as identified, including monitoring and ensuring risk ratings on default loans are updated timely and reported to the appropriate internal stakeholders.
  • Work closely with the Mortgage Services team to manage, monitor, and/or resolve commercial delinquencies and certain default loans deemed to be non-performing.
  • Provide timely updates to Senior Management as warranted.
  • Assist in providing direct oversight on properties that are held by the Bank for recovery purposes.
  • Ensure timely preparation of various reports required by Senior Management, the Board of Directors, and external regulators.
Requirements
  • Minimum of 5-7 years of commercial mortgage experience or related, with previous default experience preferred.
  • Business degree or a related discipline, and/or a CPA or similar professional designation or equivalent work experience.
  • Understanding of mortgage enforcement remedies and foreclosures across Canada.
  • Effective analytical and problem-solving skills.
  • Sound technical knowledge of secured lending and factors affecting the commercial mortgage market, with strong understanding of end-to-end processes.
  • Established and meticulous time management and organizational skills.
  • Sound multi-tasking skills with strong attention to detail when handling multiple competing priorities under tight timelines.
  • Proven ability to thrive in a constant changing environment and ability to perform under a high-intensity environment.
  • Self-starter with the ability to work independently.
  • Developed and effective negotiation and communication skills, both oral and written.
  • Excellent presentation skills and ability to professionally communicate with Senior Management and other stakeholders.
  • Proficient in MS Office.
  • Possess a valid driver's license. Ability to travel within the provinces, with some overnight travel required from time to time.
What We Offer

We offer a competitive discretionary bonus, market-leading RRSP match program, medical, dental, vision, life, and disability benefits, employee share purchase plan, maternity/parental top-up, generous vacation policy, personal days, and virtual events to connect with your fellow colleagues.

We are committed to creating a fulfilling opportunity for you to join one of the top FinTechs and help create a new kind of banking experience.