Senior Account Manager, Special Loans and Restructuring

1 month ago

Toronto, Ontario, Canada Equitable Bank Full time

Job Summary

The Senior Account Manager, Special Loans and Restructuring will be responsible for managing and administering complex delinquent and problem commercial mortgages, while minimizing losses to the Bank. This includes processing loans for legal action, conducting financial reviews, and recommending legal remedies to Senior Management. The incumbent will also be responsible for performing underwriting, reviewing and correlating all aspects of collateral analysis and valuation for defaulted loans and problem accounts.

Key Responsibilities

  • Manage and administer complex delinquent and problem commercial mortgages, minimizing losses to the Bank.
  • Process loans for legal action, conduct financial reviews, and recommend legal remedies to Senior Management.
  • Perform underwriting, review and correlate all aspects of collateral analysis and valuation for defaulted loans and problem accounts.
  • Work closely with the Mortgage Services team to manage, monitor and resolve commercial delinquencies and default loans deemed non-performing.
  • Assist in providing direct oversight on properties held by the Bank for recovery purposes.
  • Prepare timely reports required by Senior Management, the Board of Directors and external regulators.
  • Continuously strive for operational efficiency and implement improvement measures to ensure departmental requirements are met.

Requirements

  • Minimum 5-7 years of commercial mortgage experience or related, with previous default experience preferred.
  • Business degree or related discipline, and/or a CPA or similar professional designation or equivalent work experience.
  • Understanding of mortgage enforcement remedies and foreclosures across Canada.
  • Effective analytical and problem-solving skills.
  • Sound technical knowledge of secured lending and factors affecting the commercial mortgage market.
  • Established and meticulous time management and organizational skills.
  • Sound multi-tasking skills with strong attention to detail when handling multiple competing priorities under tight timelines.
  • Proven ability to thrive in a constant changing environment and perform under a high-intensity environment.
  • Self-starter with the ability to work independently.
  • Developed and effective negotiation and communication skills, both oral and written.
  • Excellent presentation skills and ability to professionally communicate with Senior Management and other stakeholders.
  • Proficient in MS Office.
  • Possess a valid driver's license and ability to travel within the provinces, with some overnight travel required from time to time.

Job Complexities/Thinking Challenges

  • The position requires the incumbent to demonstrate the ability to make sound decisions/recommendations accurately and efficiently with often limited information available in a timely manner.
  • The incumbent shall possess strong cognitive and professional judgement upon which they can rely in the ongoing management of their portfolio.
  • The incumbent is required to follow corporate policies, procedures and regulatory requirements in order to work through files and rationalize the recommendations or decisions made.
  • The incumbent will experience common day-to-day challenges that come with default management and will be required to be a quick learner and strategic thinker to ensure timely resolution on problem loans, while managing multiple defaults, many of which are time-sensitive and unique in nature.
  • The incumbent will need to draw on market knowledge to assess suitable solutions.

What We Offer

  • Competitive discretionary bonus.
  • Market leading RRSP match program.
  • Medical, dental, vision, life, and disability benefits.
  • Employee Share Purchase Plan.
  • Maternity/Parental top-up while you care for your little one.
  • Generous vacation policy, personal days and even a moving day.
  • Virtual events to connect with your fellow colleagues.
  • Annual professional development allowance and a comprehensive Career Development program.
  • A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience.

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