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Client Relations Specialist

2 months ago

Burlington, Ontario, Canada VitalAire Canada Inc. Full time
Customer Experience Representative

Location: Burlington, ON - N Service Rd - Retail shop

Time Type: Full time

How Will You Contribute and Grow?

The primary objective of this role is to serve as the initial point of contact in the welding and industrial gas sector, addressing all customer inquiries via phone, email, and EDI systems. The successful candidate will exhibit outstanding customer service abilities and must possess strong administrative and communication skills in a dynamic environment.

Key Responsibilities

Applicants should have a background in an industrial environment and be equipped to handle customer inquiries related to welding requirements. Effective prioritization and time management skills are essential.

Are You a Good Fit?
  • Familiarity with industrial processes, particularly in welding
  • Proficient in computer usage - A solid understanding of Oracle, Salesforce, and Google is advantageous.
  • Experience in a customer service capacity is crucial
  • Exceptional communication and interpersonal abilities
  • Strong commitment to customer satisfaction
  • Ability to prioritize tasks and manage time effectively

Our Commitment to Diversity

At VitalAire Canada Inc., we are dedicated to fostering a diverse and inclusive workplace that values the unique backgrounds of our employees, customers, and community partners. We encourage applications from all qualified individuals, regardless of their background. We firmly believe that a diverse organization enhances our ability to innovate and succeed by promoting individual and collective talent in a supportive environment.

About Us

VitalAire Canada Inc. is a leader in providing gases, technologies, and services for the healthcare and industrial sectors.

Through the dedication and diversity of our workforce, we navigate energy and environmental transitions, advancements in healthcare, and digital transformations, delivering significant value to all stakeholders.

Explore the enriching opportunities for learning and development that await you, where creativity is at the core of our operations, in a collaborative and respectful atmosphere.

Discover your professional journey with VitalAire Canada Inc.