Change Management Specialist
1 week ago
About the Role
We are seeking a highly skilled Change Management Specialist to join our team at Bombardier. As a key member of our Technical Services organization, you will be responsible for leading logistics coordination on business aircraft fleet-wide issues.
Key Responsibilities
- Negotiate logistics plans and support commercial discussions with suppliers to ensure flawless execution and deliverables are met on time.
- Ensure suppliers are tracking to action plans and follow up on progress, reporting any roadblocks for escalation to management.
- Document outcomes of negotiations and build information packages to communicate implementation strategies to impacted stakeholders.
- Participate in internal meetings to stay informed about projects and new option offerings that require collaboration with suppliers.
- Engage with suppliers to resolve customer issues, seeking creative solutions to problems.
- Seek cross-functional support and swift resolution to in-service customer fielding issues.
- Ensure supplier readiness for suppliers attending customer advisories as required.
- Represent the ISSM team in internal and external meetings with suppliers and all disciplines within Customer Support.
Requirements
- Bachelor's degree in business or project management.
- 5-7 years of industry experience, preferably in a supply chain role.
- 2 years of experience in customer service.
- System knowledge of SAP, Outlook, Microsoft Word, Excel, PowerPoint, ERD, and Team Center.
- Basic understanding of technical drawings.
- Excellent communication, negotiation, and project management skills.
- Proficiency in English, spoken and written, and fluency in French.
- Ability to analyze conflicts, remaining objective during discussions.
- Strong organizational skills and autonomy.
- Detailed-oriented individual who enjoys taking initiative and ownership.
- Availability to be on call after regular working hours on an 'as required' basis or travel 'as required'.
About Us
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or other applicable legally protected characteristics to apply.
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