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Luxury Brand Specialist

2 months ago


Vancouver, British Columbia, Canada Harry Rosen Full time

About Harry Rosen

Harry Rosen is a renowned luxury menswear retailer with a rich history of over 70 years. We have been recognized as one of Canada's Best Managed Companies and are committed to delivering exceptional service to our discerning clientele.

Job Summary

We are seeking a highly motivated and experienced Brand Specialist to join our team. As a Brand Specialist, you will be responsible for leading a Designer Brand and developing a clientele that recognizes their key role in delivering a superior service experience.

Key Responsibilities

  • Lead by Example: Focus on achieving sales goals and managing a designer brand/department
  • Deliver Product Knowledge Training: Develop taste level and brand image among Advisors
  • Personal Sales and Holistic Selling: Build relationships with customers and create repeat clientele
  • Prepare for Client Meetings: Strategize merchandise presentation and create opportunities for add-on sales
  • Communicate with Buying and Visual Teams: Ensure product inventory and brand spirit are represented
  • Participate in Trunk Shows: Showcase products and create engaging customer experiences
  • Inspire Repeat Customer Experiences: Focus on consistent training and exceptional customer service
  • Develop Others: Demonstrate interest and ability to develop team members
  • Lead Team Building: Focus on achieving financial goals and developing a high-performing team

Requirements

  • Minimum 2 years of retail experience in sales, preferably in a luxury environment
  • Experience in menswear retail, including sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure
  • Passion for inspiring repeat business through exceptional customer service
  • Desire to participate in training initiatives and apply skills to daily activities
  • Interest in technology and its application in retail customer service
  • Ability to work effectively as part of a team

Perks of the Job

  • Competitive pay program with unlimited earning potential
  • Opportunities to earn monthly and annual team bonuses
  • Best-in-industry discounts and special purchase opportunities
  • Comprehensive flexible benefits package
  • Pension and Group RRSP Programs
  • Modern, digitally advanced workplace
  • Coach committed to supporting personal career goals
  • Diverse and inclusive work culture
  • Internal growth and promotion opportunities

Compensation

Compensation for this role will depend on experience and skills. This role will start at $20/hour plus commission, bonus, and incentives.