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Zegna Brand Specialist

2 months ago


Vancouver, British Columbia, Canada Harry Rosen Full time
About the Role

We are seeking a highly motivated and experienced Brand Specialist to join our team at Harry Rosen, a leading retailer of fine quality menswear. As a Brand Specialist, you will be responsible for leading our Ermenegildo Zegna brand and developing a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele.

Key Responsibilities
  • Lead by Example: Focus on achieving sales goals and managing the designer brand/department
  • Deliver Product Knowledge Training: Develop taste level and brand image among Advisors
  • Personal Sales and Holistic Selling: Build relationships with customers and create repeat clientele
  • Prepare for Client Meetings: Strategize merchandise presentation and create opportunities for add-on sales
  • Communicate with Buying and Visual Teams: Ensure product inventory and brand spirit are represented
  • Participate in Trunk Shows: Showcase products and create engaging customer experiences
  • Inspire Repeat Customer Experiences: Focus on consistent training and exceptional customer service
  • Develop Others: Demonstrate interest and ability to develop team members
  • Team Building: Focus on achieving financial goals and building a high-performing team
Requirements
  • Minimum 2 years of retail experience in sales, preferably in a luxury environment
  • Experience in menswear retail, including sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure
  • Passion for inspiring repeat business through exceptional customer service
  • Desire to participate in training initiatives and apply skills to daily activities
  • Interest in technology and its application in retail customer service
  • Ability to work effectively as part of a team
Perks of the Job
  • Competitive pay program with unlimited earning potential
  • Opportunities to earn monthly and annual team bonuses
  • Best-in-industry discounts and special purchase opportunities
  • Comprehensive flexible benefits package
  • Pension and Group RRSP Programs
  • Modern, digitally advanced workplace
  • Coach committed to supporting career goals
  • Diverse and inclusive work culture
  • Internal growth and promotion opportunities

Compensation for this role will depend on experience and skills. This role will start at $20/hour plus commission, bonus, and incentives.