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Zegna Brand Specialist
2 months ago
We are seeking a highly motivated and experienced Brand Specialist to join our team at Harry Rosen, a leading retailer of fine quality menswear. As a Brand Specialist, you will be responsible for leading our Ermenegildo Zegna brand and developing a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele.
Key Responsibilities- Lead by Example: Focus on achieving sales goals and managing the designer brand/department
- Deliver Product Knowledge Training: Develop taste level and brand image among Advisors
- Personal Sales and Holistic Selling: Build relationships with customers and create repeat clientele
- Prepare for Client Meetings: Strategize merchandise presentation and create opportunities for add-on sales
- Communicate with Buying and Visual Teams: Ensure product inventory and brand spirit are represented
- Participate in Trunk Shows: Showcase products and create engaging customer experiences
- Inspire Repeat Customer Experiences: Focus on consistent training and exceptional customer service
- Develop Others: Demonstrate interest and ability to develop team members
- Team Building: Focus on achieving financial goals and building a high-performing team
- Minimum 2 years of retail experience in sales, preferably in a luxury environment
- Experience in menswear retail, including sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure
- Passion for inspiring repeat business through exceptional customer service
- Desire to participate in training initiatives and apply skills to daily activities
- Interest in technology and its application in retail customer service
- Ability to work effectively as part of a team
- Competitive pay program with unlimited earning potential
- Opportunities to earn monthly and annual team bonuses
- Best-in-industry discounts and special purchase opportunities
- Comprehensive flexible benefits package
- Pension and Group RRSP Programs
- Modern, digitally advanced workplace
- Coach committed to supporting career goals
- Diverse and inclusive work culture
- Internal growth and promotion opportunities
Compensation for this role will depend on experience and skills. This role will start at $20/hour plus commission, bonus, and incentives.