Compliance Assurance Analyst

4 weeks ago

Richmond Hill, Ontario, Canada IVARI Full time
About ivari

Welcome to ivari, a dedicated organization with a workforce of 300 employees across Canada, committed to making a positive impact in the life insurance sector. Our mission is to recruit individuals who are enthusiastic about assisting others in safeguarding their families while providing a supportive and nurturing work environment.

At ivari, we embrace diversity and inclusivity. We strive to cultivate a workforce that reflects the varied backgrounds of our customers and the communities we serve. Our aim is to create an accessible workplace where every employee and client feels appreciated, respected, and supported.

Position Overview

This role is a contract position focused on compliance oversight. As a Compliance Assurance Analyst, you will engage in second line of defense compliance activities to support various risk management initiatives, including Fair Treatment of Customers (FTC) and Sound Commercial Practices.

Your responsibilities will include:

  • Staying informed about evolving regulatory requirements and providing guidance on compliance matters.
  • Communicating compliance challenges related to control design and effectiveness.
  • Identifying, monitoring, assessing, documenting, and reporting risks.
  • Creating and delivering training sessions, attestations, and other compliance-related processes and tools.
  • Collaborating with compliance team members to enhance governance and business culture concerning sound commercial practices and fair treatment of customers.

Key Responsibilities

This role encompasses various compliance areas, including:

  • Code of conduct and conflict of interest
  • Product design and distribution strategies
  • Customer disclosures and product promotion
  • Claims handling and settlement
  • Complaints management and dispute resolution
  • Privacy and protection of personal information
  • Administrative services and underwriting
  • Cybersecurity and business continuity

You will also:

  • Prepare and manage certifications and attestations related to regulatory compliance.
  • Develop self-assessment tools for business units to evaluate compliance.
  • Conduct independent investigations, root cause analyses, and assessments, providing detailed reports.
  • Document and revise policies, procedures, and frameworks.
  • Research and propose key risk indicators and performance metrics for various risk programs.
  • Analyze trends in risk changes to identify potential threats and opportunities for senior management.
  • Partner with the learning and development team to create and deliver mandatory compliance training.
  • Track training completion and report results.
Qualifications

The ideal candidate will possess:

  • 3-5 years of experience in compliance within the financial services sector.
  • Experience in life insurance operations or investment product operations is advantageous.
  • Proficiency in identifying and tracking regulatory changes and effectively communicating compliance requirements.
  • Strong analytical skills with at least 2 years of experience in data analytics and risk assessment.
  • Technical expertise in information and data management tools.
  • Experience in evaluating control design and implementation.
  • Strong investigative abilities.
  • Knowledge of life insurance products and distribution channels is a plus.
  • Ability to work independently and collaboratively across functions while maintaining oversight independence.
  • Excellent verbal and written communication skills.
  • A customer-centric approach.
  • Effective time management skills to handle multiple deadlines and shifting priorities.
  • Relevant post-secondary education.
  • Certifications related to privacy, FTC, and risk management are beneficial.
  • Bilingualism in French and English is an asset.
What We Offer

At ivari, we prioritize the motivation, recognition, and rewards of our employees. We provide:

  • Competitive base salaries
  • Flexible and hybrid work arrangements
  • Opportunities for professional growth
  • Recognition programs to celebrate achievements
  • Wellness initiatives to promote health and happiness
Who You Are

You thrive in a culture of respect and authenticity, where your contributions are valued. You embody our core values of clarity, ownership, flexibility, and collaboration.

If you resonate with our mission and values, we invite you to consider joining our team. Our commitment to inclusivity is reflected in our policies and practices designed to eliminate barriers and provide equal opportunities for all employees.

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