Customer Service Representative

3 weeks ago


Victoria, British Columbia, Canada CB Canada Full time
Job Title: Member Service Rep

Are you looking for a role that values its employees as much as its members? We are seeking a Member Service Rep to join our team in the Real Estate Industry in Victoria, British Columbia.

Job Summary:

We are looking for a highly service-oriented individual to provide member support over the phone, email, and in person. The successful candidate will be responsible for updating our database by processing listings, sales, and changes, as well as administering our New Member Orientation Program and Life Insurance Program.

Key Responsibilities:
  • Provide exceptional member support through various communication channels
  • Update our database with accurate and timely information
  • Administer our New Member Orientation Program and Life Insurance Program
  • Participate in project work to drive business growth and improvement
Requirements:
  • Excellent communication and interpersonal skills
  • Proficiency in MS Office, including Word, Excel, Outlook, Teams, and PowerPoint
  • Experience with data entry and database management
  • Knowledge of the real estate industry or a willingness to learn
  • Ability to work in a fast-paced, dynamic environment
What We Offer:
  • Competitive salary range of $43k to $45k
  • Yearly cost of living increase
  • Employee RRSP
  • Free parking and secure bike lock-up
  • Change room, showers, and lockers
  • Three weeks of vacation and 12 sick days
  • Education reimbursement
  • Excellent benefits package

We value diversity and inclusivity in our workplace and encourage applications from candidates from diverse backgrounds. Accommodations for job applicants with disabilities will be provided upon request.



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