Customer Experience Specialist

3 weeks ago

Montreal, Quebec, Canada ANINE BING Full time

About the Role:

ANINE BING is seeking a highly skilled and experienced Sales Advisor to join our team in Montréal. As a Sales Advisor, you will be the ultimate ambassador for our brand, working closely with our in-store sales team to drive sales through customer relationship selling and personalized service experience.

Key Responsibilities:

  • Customer Service: Provide a personal and unforgettable in-store experience for our customers, understanding their needs and preferences to offer tailored solutions.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including their features, benefits, and applications, to educate customers and drive sales.
  • Sales Performance: Meet and exceed sales targets through active engagement with customers, goal-driven selling, and effective upselling and cross-selling techniques.
  • Team Collaboration: Work closely with the sales team to achieve sales goals, share knowledge, and provide support to ensure a seamless customer experience.
  • Store Operations: Maintain a clean and organized store environment, adhering to visual merchandising standards and company policies.

Requirements:

  • Experience: 1+ years in fashion, styling, or retail sales, with a proven track record of sales performance and customer service excellence.
  • Skills: Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers and colleagues.
  • Language: Fluency in English and French, with the ability to communicate effectively with customers and colleagues in both languages.

What We Offer:

  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Benefits: A comprehensive benefits package, including generous employee discounts and a supportive work environment.

About ANINE BING:

ANINE BING is a Los Angeles-based fashion house that blends Scandinavian simplicity with American energy to offer modern wardrobe essentials for women. With a global presence in over 90 countries, we are committed to empowering our employees through a culture of mutual respect, equal employment opportunities, and diversity and inclusion.

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