Senior Manager, Student Life and Accommodations
7 days ago
We are seeking a highly skilled and experienced professional to serve as our Associate Director, Housing and Hospitality Services. This is a key leadership role that will be responsible for the overall planning, direction, leadership, administration, supervision, and financial management of Housing and Hospitality Services.
Key Responsibilities- Develop and maintain processes and procedures for housing application and assignments, as well as campus room/space management.
- Admissions and occupancy management within all university residential spaces.
- Develop, manage, and communicate policies and community expectations to internal and external stakeholders.
- Responsible for human resource management functions, including selection, training, evaluation, and overall supervision of several staff members.
- Foster a team approach and positive work environment through leadership, coaching, and team meetings to meet the needs of residents and guests.
- Responsible for financial management, including developing and maintaining financial plans, ensuring financial targets are achieved, and expenditures are controlled while ensuring Generally Accepted Accounting principles are maintained.
- Develop and oversee marketing plans for residency and events, as well as oversee overall communications to internal and external stakeholders.
- Actively support student recruitment and retention initiatives.
- Ensure the overall physical environment provides a positive visitor experience.
- Provide conduct and crisis management support, including developing and participating in the on-call rotation and providing immediate problem resolution and direction as required.
- Undergraduate degree supplemented by a Master's degree in higher education, education, business, hospitality, or communications.
- 5 years' experience in a management role related to the responsibilities identified.
- Combination of education and experience may be considered.
- Proven experience in developing and managing ancillary budgets.
- Experience with computerized booking systems, with strong preference for individuals with StarRez and/or EMS experience.
- Excellent organizational skills.
- Superior analytical and problem-solving skills.
- Strong written and verbal communication skills with the ability to communicate in a diverse environment.
- Ability to provide effective communication in emergency situations.
- Strong leader with an ability to motivate a diverse team.
- Extensive knowledge of marketing and communications strategies.
- Demonstrated commitment to and knowledge of excellence in customer service and resident life.
- Extensive experience and knowledge in human resource management principles and practices, including selection, coaching, evaluation, and goal setting.
- In-depth working knowledge and appreciation of a diverse community.
- Event or hospitality experience preferred.
- Experience in the development and implementation of marketing plans to increase revenues for residency and events.
- Experience in development and implementation of plans to decrease operating expenses.
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Regina, Saskatchewan, Canada University of Regina Full timeJob SummaryWe are seeking a highly skilled and experienced professional to serve as our Associate Director, Housing and Hospitality Services. This is a key leadership role that will be responsible for the overall planning, direction, leadership, administration, supervision, and financial management of Housing and Hospitality Services.Key...
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Regina, Saskatchewan, Canada University of Regina Full timeJob SummaryWe are seeking a highly skilled and experienced professional to serve as our Associate Director, Housing and Hospitality Services. This is a key leadership role that will be responsible for the overall planning, direction, leadership, administration, supervision, and financial management of Housing and Hospitality Services.Key...
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