Care Coordinator

3 days ago

Burlington, Ontario, Canada Home and Community Care Support Services Full time

Seeking experienced healthcare professionals to provide patient-centered care and coordinate services in a collaborative team environment.

We are Ontario Health atHome, a leading provider of healthcare services in Ontario. Our mission is to deliver responsive, accessible, integrated, patient-centered care to every person in Ontario. We partner with patients, caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers, and Ontario Health Teams to achieve this goal.

As a Care Coordinator, you will play a key role in assessing patient care needs, determining eligibility for services, and developing individual care and service plans. You will work collaboratively with patients, caregivers, and other healthcare practitioners to ensure seamless care delivery.

Key Responsibilities:

  • Assess patient care needs and determine eligibility for services
  • Develop individual care and service plans
  • Link patients with service providers
  • Coordinate and monitor care plan delivery
  • Establish a helping relationship with patients and their families

Requirements:

  • Membership in good standing with the applicable regulatory body (e.g. College of Nurses of Ontario, College of Physiotherapists of Ontario, etc.)
  • 2 or more years of recent experience in community health or a related field
  • Knowledge of the healthcare delivery system and community resources
  • Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills
  • Effective time management, prioritization, and organizational skills
  • Ability to accurately complete required documentation, reports, and forms
  • A valid driver's license and access to a reliable vehicle
  • Proficient in a Windows environment
  • Ability to provide a vulnerable sector background check

Preferred Qualifications:

  • Experience working with diverse patient groups (e.g. multicultural, homeless, palliative, acquired brain injury, mental health, geriatrics, pediatrics)
  • Case management experience or recent related community experience
  • Ability to speak French or another second language

Availability Requirements:

  • Minimum six shifts in a two-week period
  • Availability on at least one day per week (Monday or Friday)
  • One weekend out of three
  • Available for five paid holidays in each fiscal year
  • Available forty-six calendar weeks per year
  • No more than 3 weeks' off during the summer period
  • No more than 50% of part-time employees in a branch may make themselves unavailable in any one month

We offer:

  • Attractive comprehensive compensation packages and benefits
  • Valuable development opportunities
  • Membership in a world-class defined benefit pension plan

We are committed to a culture of equity, inclusion, diversity, and anti-racism. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

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