Care Coordinator
2 days ago
Care Coordinator Role Overview
The Care Coordinator is a vital member of the Lifemark team, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and attention to detail.
Key Responsibilities
- Provide warm and welcoming patient interactions, ensuring a positive experience from initial contact to treatment completion.
- Coordinate patient intake, data entry, and scheduling, maintaining accurate and up-to-date records.
- Assist patients with paperwork and billing, ensuring accuracy and efficiency.
- Collaborate with the Care Coordinator Manager and Clinic Director to provide administrative support and ensure seamless clinic operations.
- Develop and maintain strong relationships with patients, staff, and external partners, fostering a culture of excellence and teamwork.
Qualifications and Competencies
- High School Diploma, G.E.D., or equivalent.
- Excellent customer service skills, with a strong focus on telephone etiquette.
- High degree of organizational skills, with the ability to prioritize and multitask.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Proficient computer and data entry skills, with experience in a healthcare setting an asset.
Lifemark's Commitment to Accessibility
Lifemark is an equal opportunities employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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