Funeral Services Manager

4 weeks ago


Alma, Quebec, Canada SCI Full time

Job Overview: Funeral Services Manager

As a Funeral Services Manager, you will play a vital role in guiding families through the intricate process of funeral planning, cremation services, and burial arrangements. Your responsibilities will encompass executing the decisions made by families regarding the funeral proceedings, the final resting place of the deceased, and memorial services. Delivering outstanding support to families during their time of grief is an essential component of this role.

Key Responsibilities:

  • Address initial inquiries, engage with families, and provide necessary information and support.
  • Secure approvals for funeral arrangements.
  • Handle the deceased with dignity, including transportation, identification, embalming, dressing, and cosmetic preparation.
  • Plan and oversee funeral services and memorial events with professionalism and empathy, adhering to company standards and protocols.
  • Provide assistance during funeral ceremonies.
  • Accurately prepare and finalize documentation, offering post-death services as needed.
  • Ensure adherence to all relevant regulations from professional, municipal, provincial, and federal entities.
  • Support general office functions and maintain the premises.
  • Receive and manage inventory of caskets and other funeral home supplies.
  • Offer refreshments to attendees.
  • Foster community engagement.

Required Qualifications:

Education:

  • Thanatopracteur diploma from Quebec.

Experience:

  • Background as a thanatopractor or funeral director, ideally with a minimum of 2 years of experience.

Certification/License:

  • Valid Quebec driver's license with a satisfactory driving record.

Skills and Competencies:

  • Awareness of families' cultural and religious practices.
  • Strong integrity and compassion.
  • Effective communication and problem-solving abilities.
  • Capacity to manage multiple tasks and prioritize effectively.
  • Keen attention to detail.
  • Proficiency in English is advantageous.


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