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Funeral Arrangement Specialist

2 months ago

Alma, Quebec, Canada SCI Full time
Family Service Counselor Role

We are seeking a skilled Family Service Counselor to join our team at SCI. As a key member of our staff, you will play a vital role in providing exceptional service to client families and driving revenue growth for our cemetery.

Key Responsibilities:
  • Make at-need cemetery arrangements and sell pre-need arrangements to families
  • Provide personalized service to families, ensuring their needs are met and exceeded
  • Act as the primary contact for families, building trust and rapport through effective communication
  • Contribute to revenue growth by generating sales and promoting cemetery services
Requirements:
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of cemetery services and pre-need arrangements
  • Excellent customer service skills, with a focus on building strong relationships with families