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Collections Specialist

2 months ago


Markham, Ontario, Canada CB Canada Full time
Job Title: Collections Specialist

Robert Half is seeking a skilled Collections Specialist to join our team at CB Canada. As a Collections Specialist, you will be responsible for managing customer accounts, ensuring data integrity, and providing exceptional customer service.

Key Responsibilities:
  • Update customer files to ensure accurate and up-to-date information
  • Record customer payments and process bankruptcy filings
  • Identify and resolve delinquent customer accounts through various means
  • Comply with Federal Fair Credit Reporting Act regulations
  • Administer billing and reporting activities in a timely manner
  • Provide quality customer service and represent the company in a positive light
Requirements:
  • Excellent written and verbal communication skills
  • AA or BS/BA in Accounting preferred
  • Ability to analyze customer accounts and make informed decisions
  • Prior experience working with accounting software
  • 2+ years of high-volume collections experience
  • Comprehensive knowledge of Microsoft Excel

Robert Half is a world leader in talent solutions, connecting highly qualified professionals to top companies. We offer competitive compensation, benefits, and access to top jobs. Our team advocates on your behalf and promotes you to employers, providing you with the best opportunities to succeed.