Bilingual Customer Support Specialist IV

3 weeks ago


Nova Scotia, Canada IFG International Financial Group Ltd Full time

Position Overview:

IFG International Financial Group Ltd is in search of a proficient Bilingual Customer Support Specialist IV. This role is integral to our operations, focusing on delivering exceptional service within the financial sector.

Job Title: Bilingual Customer Support Specialist IV

Company: IFG International Financial Group Ltd

  • Oversee intricate transactions and NIGO (Not In Good Order) cases for both new and existing deposit accounts, ensuring adherence to precision and productivity benchmarks.
  • Respond to inquiries from various internal departments, including advisors and back-office personnel, concerning NIGO stipulations.
  • Guarantee compliance with set protocols while implementing enhanced due diligence practices.
  • Offer guidance to management on recruitment methodologies and interviewing strategies.

Qualifications for the Bilingual Customer Support Specialist IV role:

  • Outstanding communication abilities in both French and English.
  • Robust problem-solving skills coupled with effective time management.
  • Capability to foster and maintain professional relationships.

If you meet these qualifications, we encourage you to submit your resume in MS Word format.



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