Program Support Specialist
3 weeks ago
*This position is open throughout Canada, Nova Scotia candidates are preferred*OpusVi is looking for a Program Support Specialist to join our team. This is a great opportunity to work with prestigious schools to deliver world-class online learning and residency experiences for the U.S. and international healthcare markets.The Program Support Specialist plays a critical role in ensuring all users are supported throughout the entire lifecycle. Customer satisfaction is a top priority and is achieved by continuous uptime and availability of our systems, quick and thorough resolution of user issues, and an overall above-and-beyond style approach to dealing with our customers.The Program Support Specialist has great communication skills, demonstrates a willingness to do whatever it takes to solve a problem, and ultimately represents OpusVi in a positive, professional, and helpful manner–always finding ways to wow our customers.Core Duties:Import and manage user information in LMS, Salesforce, and Impact Dashboard using efficient and scalable data loading techniquesMonitor and respond to Support Inbox requestsDeploy and monitor surveys and reportsTroubleshoot and resolve issues within learning and admin platforms as neededConduct user training sessions on technical aspects as neededCreate user documentation for self-help knowledgebaseConduct quality assurance checks on newly published coursesSupport other departments, including B2B, product, and marketing teamsManage data and technical projects as assignedMaintain project status and provide regular updates in project management toolFoster user engagement post-course launchKeep supervisor informed of any issues related to the smooth functioning of the programMonitor the awarding of certificates/badgesPerform other duties as assignedMinimum Qualifications:Education and Experience:Bachelor's degree in Business, Information Technology, or a related field preferredMinimum 3 years of experience in a program support or data analyst roleMinimum 2 years of experience working with learning management systemsExperience with Salesforce, Explorance Blue, and SQL databases is strongly preferredKnowledge of data loading and SQL is essentialProficient in Microsoft Office and Google SuiteSkills and Abilities:Strong attention to detailExcellent verbal and written communication skillsAbility to multitask and prioritize effectivelyExceptional customer service skillsStrong problem-solving abilitiesEagerness to learn new technologies and adapt to changeSolid organizational skills and ability to work independentlyAvailability to work evenings and some weekends, as requiredWorking ConditionsThe above statements outline the nature and level of work performed by individuals assigned to this position and are not intended to be an exhaustive list of all responsibilities and skills required. All employees may be required to occasionally perform duties outside of their normal responsibilities as needed.OpusVi is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please let us know.
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Program Support Specialist
3 weeks ago
Nova Scotia, Canada OpusVi Full time*This position is open throughout Canada, Nova Scotia candidates are preferred*OpusVi is looking for a Program Support Specialist to join our team. This is a great opportunity to work with prestigious schools to deliver world-class online learning and residency experiences for the U.S. and international healthcare markets.The Program Support Specialist plays...
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Program Support Specialist
2 weeks ago
Nova Scotia, Canada OpusVi Full time*This position is open throughout Canada, Nova Scotia candidates are preferred*OpusVi is looking for a Program Support Specialist to join our team. This is a great opportunity to work with prestigious schools to deliver world-class online learning and residency experiences for the U.S. and international healthcare markets.The Program Support Specialist plays...
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Program Support Specialist
3 weeks ago
Nova Scotia, Canada OpusVi Full time*This position is open throughout Canada, Nova Scotia candidates are preferred* OpusVi is looking for a Program Support Specialist to join our team. This is a great opportunity to work with prestigious schools to deliver world-class online learning and residency experiences for the U.S. and international healthcare markets. The Program Support Specialist...
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Program Support Specialist
3 weeks ago
Nova Scotia, Canada OpusVi Full time*This position is open throughout Canada, Nova Scotia candidates are preferred*OpusVi is looking for a Program Support Specialist to join our team. This is a great opportunity to work with prestigious schools to deliver world-class online learning and residency experiences for the U.S. and international healthcare markets.The Program Support Specialist plays...
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Program Support Specialist
2 days ago
Nova Scotia, Canada OpusVi Full time*This position is open throughout Canada, Nova Scotia candidates are preferred* OpusVi is looking for a Program Support Specialist to join our team. This is a great opportunity to work with prestigious schools to deliver world-class online learning and residency experiences for the U.S. and international healthcare markets. The Program Support Specialist...
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Program Support Specialist
3 weeks ago
Nova Scotia, Canada OpusVi Full time*This position is open throughout Canada, Nova Scotia candidates are preferred*OpusVi is looking for a Program Support Specialist to join our team. This is a great opportunity to work with prestigious schools to deliver world-class online learning and residency experiences for the U.S. and international healthcare markets.The Program Support Specialist plays...
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Program Support Specialist
3 weeks ago
Nova Scotia, Canada, Canada OpusVi Full time*This position is open throughout Canada, Nova Scotia candidates are preferred*OpusVi is looking for a Program Support Specialist to join our team. This is a great opportunity to work with prestigious schools to deliver world-class online learning and residency experiences for the U.S. and international healthcare markets.The Program Support Specialist plays...
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French-English Support Agent
4 weeks ago
Nova Scotia, Canada Support Services Group Full timeBecome a vital member of Support Services Group, a premier global customer experience solutions provider committed to delivering outstanding service for renowned brands and their clientele. We are on the lookout for an enthusiastic and bilingual Customer Support Specialist to join our remote team, providing assistance to customers with inquiries regarding...
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Travel Support Specialist
2 days ago
Nova Scotia, Canada OpusVi Full time*This position is open throughout Canada, Nova Scotia candidates are preferred* OpusVi is looking for a Program Support Specialist to join our team. This is a great opportunity to work with prestigious schools to deliver world-class online learning and residency experiences for the U.S. and international healthcare markets. The Program Support Specialist...
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Bilingual Customer Care Specialist
4 weeks ago
Nova Scotia, Canada Support Services Group Full timeJoin Support Services Group, a premier global customer experience solutions provider committed to delivering outstanding service for renowned brands and their clientele. We are on the lookout for a dedicated and bilingual Customer Support Specialist to operate remotely, assisting clients with inquiries related to billing and general services for a notable...
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Field Support Specialist
24 hours ago
Nova Scotia, Canada Roche Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Field Support Specialist to join our team at Roche. As a key member of our front-line support team, you will play a critical role in providing exceptional service and support to our customers.Key ResponsibilitiesProvide service and support for assigned customers, including troubleshooting and...
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Field Support Specialist
1 day ago
Nova Scotia, Canada Roche Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Field Support Specialist to join our team at Roche. As a key member of our front-line support team, you will play a critical role in providing exceptional service and support to our customers.Key ResponsibilitiesProvide service and support for assigned customers, including troubleshooting and...
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Field Support Specialist
5 days ago
Nova Scotia, Canada Roche Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Field Support Specialist to join our team at Roche. As a key member of our support team, you will play a critical role in providing exceptional service and support to our customers in the Atlantic Region.Key ResponsibilitiesProvide service and support for assigned customers, including...
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Field Support Specialist
6 days ago
Nova Scotia, Canada Roche Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Field Support Specialist to join our team at Roche. As a key member of our support team, you will play a critical role in providing exceptional service and support to our customers in the Atlantic Region.Key ResponsibilitiesProvide service and support for assigned customers, including...
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Medical Consultant
1 day ago
Nova Scotia, Canada Medavie Blue Cross Full timeJob Title: Medical Consultant - Medicare Programs SpecialistWe are seeking a highly skilled Medical Consultant to join our Medicare Programs Team on a part-time basis. As a Medical Consultant, you will play a critical role in supporting the Medicare Programs Team and will be responsible for monitoring and evaluating the Medicare program.Key...
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Medical Consultant
1 day ago
Nova Scotia, Canada Medavie Blue Cross Full timeJob Title: Medical Consultant - Medicare Programs SpecialistWe are seeking a highly skilled Medical Consultant to join our Medicare Programs Team on a part-time basis. As a Medical Consultant, you will play a critical role in supporting the Medicare Programs Team and will be responsible for monitoring and evaluating the Medicare program.Key...
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Professional Caregiver
4 weeks ago
Nova Scotia, Canada Hillcrest Educational Centers, Inc. Full time $21 - $24Join the dedicated team at Hillcrest Educational Centers, Inc., an esteemed organization committed to improving the lives of youth with special needs through comprehensive educational, clinical, and residential support. As a Youth Support Specialist, you will play a vital role in assisting young individuals facing mental health and behavioral...
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Administrative Support Specialist
1 day ago
Nova Scotia, Canada Meridia Recruitment Solutions Full timeJob SummaryMeridia Recruitment Solutions is seeking a highly organized and proactive Administrative Support Specialist to provide comprehensive administrative support to senior leadership teams. The ideal candidate will have exceptional organizational and time-management skills, strong communication skills, and the ability to handle confidential information...
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Administrative Support Specialist
2 days ago
Nova Scotia, Canada Meridia Recruitment Solutions Full timeJob SummaryMeridia Recruitment Solutions is seeking a highly organized and proactive Administrative Support Specialist to provide comprehensive administrative support to senior leadership teams. The ideal candidate will have exceptional organizational and time-management skills, strong communication skills, and the ability to handle confidential information...
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Medical Consultant
5 days ago
Nova Scotia, Canada Medavie Blue Cross Full timeJob SummaryWe are seeking a highly skilled Medical Consultant to join our Medicare Programs Team on a part-time basis. As a Medical Consultant, you will play a critical role in supporting the post-payment monitoring function and providing medical expertise to key stakeholders.Key ResponsibilitiesSupport a team of Medicare Auditors in conducting billing...
