Restaurant Operations Manager
2 months ago
We are a dynamic and growing restaurant company seeking a highly skilled Restaurant Operations Manager to join our team. As a Restaurant Operations Manager, you will play a key role in ensuring the smooth operation of our restaurant, from managing daily tasks to implementing long-term strategies.
Key Responsibilities- Operational Planning and Management
- Develop and implement operational plans to achieve business objectives
- Manage daily restaurant operations, including staff supervision and customer service
- Monitor and control costs, including labor, inventory, and supplies
- Financial Management
- Prepare and manage budgets, forecasts, and financial reports
- Monitor and analyze financial performance, identifying areas for improvement
- Staff Management and Development
- Recruit, train, and develop restaurant staff to ensure excellent customer service
- Manage staff performance, including coaching, mentoring, and disciplinary actions
- Customer Service and Quality
- Ensure high-quality customer service, responding to customer complaints and feedback
- Monitor and improve restaurant quality, including food quality, cleanliness, and ambiance
- Inventory Management and Control
- Manage inventory levels, including ordering, receiving, and stocking
- Monitor and control inventory costs, minimizing waste and excess
- Marketing and Promotion
- Develop and implement marketing strategies to attract and retain customers
- Manage promotions, including discounts, events, and loyalty programs
- Regulatory Compliance
- Ensure compliance with all relevant laws, regulations, and industry standards
- Manage health and safety protocols, including food safety and employee well-being
- Education
- College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience
- 1 year to less than 2 years of experience in restaurant operations or a related field
- Skills
- Excellent communication and leadership skills
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment
- Knowledge of restaurant operations, including food safety and inventory management
- Competitive Salary and Benefits
- Competitive salary and benefits package
- Opportunities for Growth and Development
- Opportunities for career advancement and professional growth
- Collaborative and Dynamic Work Environment
- Collaborative and dynamic work environment with a team of experienced professionals
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