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Restaurant Operations Manager

2 months ago

Vancouver, British Columbia, Canada Joss Restaurant Full time
About Joss Restaurant

We are a dynamic and growing restaurant company seeking a highly skilled Restaurant Operations Manager to join our team. As a Restaurant Operations Manager, you will play a key role in ensuring the smooth operation of our restaurant, from managing daily tasks to implementing long-term strategies.

Key Responsibilities
  • Operational Planning and Management
    • Develop and implement operational plans to achieve business objectives
    • Manage daily restaurant operations, including staff supervision and customer service
    • Monitor and control costs, including labor, inventory, and supplies
  • Financial Management
    • Prepare and manage budgets, forecasts, and financial reports
    • Monitor and analyze financial performance, identifying areas for improvement
  • Staff Management and Development
    • Recruit, train, and develop restaurant staff to ensure excellent customer service
    • Manage staff performance, including coaching, mentoring, and disciplinary actions
  • Customer Service and Quality
    • Ensure high-quality customer service, responding to customer complaints and feedback
    • Monitor and improve restaurant quality, including food quality, cleanliness, and ambiance
  • Inventory Management and Control
    • Manage inventory levels, including ordering, receiving, and stocking
    • Monitor and control inventory costs, minimizing waste and excess
  • Marketing and Promotion
    • Develop and implement marketing strategies to attract and retain customers
    • Manage promotions, including discounts, events, and loyalty programs
  • Regulatory Compliance
    • Ensure compliance with all relevant laws, regulations, and industry standards
    • Manage health and safety protocols, including food safety and employee well-being
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience
    • 1 year to less than 2 years of experience in restaurant operations or a related field
  • Skills
    • Excellent communication and leadership skills
    • Strong analytical and problem-solving skills
    • Ability to work in a fast-paced environment
    • Knowledge of restaurant operations, including food safety and inventory management
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary and benefits package
  • Opportunities for Growth and Development
    • Opportunities for career advancement and professional growth
  • Collaborative and Dynamic Work Environment
    • Collaborative and dynamic work environment with a team of experienced professionals