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Licensed Spa Coordinator

2 months ago

Toronto, Ontario, Canada Equinox Full time
Job Title: Licensed Spa Coordinator

We are seeking a highly motivated and customer-focused Licensed Spa Coordinator to join our team at Equinox in Toronto. As a key member of our spa team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our spa facilities.

Key Responsibilities:
  • Provide personalized guest service, including greeting and orienting guests to the spa facilities
  • Interview, hire, and coach staff members to ensure excellent service delivery
  • Develop and implement outreach marketing strategies to promote the spa and its services
  • Manage daily spa operations, including inventory management and monitoring of daily goals and budgets
  • Provide detailed descriptions of spa treatments, packages, and services to guests
  • Actively promote the spa and its services to guests and staff
  • Handle guest questions and concerns in a professional and courteous manner
  • Maintain a safe, clean, and well-organized spa environment
Requirements:
  • Valid Massage Therapy or Esthetics License
  • Excellent customer service skills and a friendly, outgoing personality
  • Ability to work efficiently and productively in a fast-paced environment
  • Basic math and money handling skills
  • Excellent communication, listening, and computer skills
  • Team player with a strong work ethic
What We Offer:
  • Competitive salary and benefits package
  • Complimentary club membership
  • Industry-leading commission opportunities
  • Perks and incentives with our products and services