Retail Store Manager

7 days ago


Halton Hills, Ontario, Canada Carter's Inc. Full time

About Carter's Inc.

Carter's, Inc. is a leading marketer of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.

Job Summary

We are seeking a highly skilled and experienced Store Manager to lead our sales floor team and drive business growth. As a Store Manager, you will be responsible for fostering a welcoming and inclusive environment, valuing and optimizing skills and talents, and continually educating yourself and your team on product styles, features, and benefits.

Key Responsibilities

  • Talent Development
    • Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
  • Work Environment
    • Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
  • Leadership Development
    • Grow leaders through providing direction, delegation, and investing in their development.
  • Customer Focus
    • Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
  • Operations
    • Execute Company's direction on merchandising and operations; manage payroll and budgets.
  • Performance Analysis
    • Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
  • Loss Reduction
    • Reduce loss through a consistent level of customer service, education, and operational controls.

Requirements

  • Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
  • Minimum of 3 years of retail or related management experience leading direct reports.
  • Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.


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