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Senior Brand Advocate

3 months ago

Oshawa, Canada American Eagle Outfitters Full time
YOUR ROLE

As a part-time Senior Brand Advocate, you embody our brand ethos daily. Your mission is to ensure every visitor to our store enjoys an exceptional shopping experience, leaving in a better mood than when they arrived. You are the face of our organization, and you take pride in that role. Your enthusiasm for our products and commitment to fostering brand loyalty with each customer is evident. Above all, you reflect our company values and bring your authentic self to work every day.

YOUR RESPONSIBILITIES
  1. You're a people person: Utilizing the AEO Selling Model, you engage with every customer to assist them in finding precisely what they need, all while maintaining a friendly demeanor. (What’s the AEO Selling Model? Don’t worry - we’ll provide you with all the training you need.)
  2. You're passionate about AE & Aerie products: Customers turn to you for insights on product specifics, and you are eager to offer tailored product recommendations.
  3. You share the brand love: You enthusiastically introduce the AEO loyalty program and other brand initiatives to customers.
  4. You can adapt: Your versatile skill set allows you to seamlessly transition between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as required.
  5. You're an innovative problem solver: Ensuring customer satisfaction is your top priority, and you proactively address customer concerns while adhering to company policies.
  6. You're a team player: You are always ready to support your colleagues in achieving team goals.
  7. You've got integrity: You consistently act in accordance with AEO's policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
  1. You enjoy engaging with people.
  2. You are energetic and capable of managing multiple tasks in a dynamic environment.
  3. You are available to work during peak shopping times (including evenings, weekends, and holidays).
  4. You have a passion for AE and Aerie products.
  5. You have prior retail experience.
  6. You are at least 18 years old.
OUR BRAND ADVOCATES LOVE AEO BECAUSE:
  1. They work with genuine individuals - nothing compares to your #AEOFamily.
  2. They receive opportunities for personal growth, skill development, and potential career advancement.
  3. They enjoy a 40% discount on products at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets).
  4. They can participate in store competitions for a chance to win FREE merchandise and other exclusive rewards.

American Eagle is a premier American jeans and apparel brand, recognized as the go-to destination for casual style, embraced by generations of youth since 1977. We are grounded in authenticity, driven by positivity, and inspired by our community. Our collections aim to inspire self-expression and empower our customers to celebrate their individuality. We have expanded our leadership by developing innovative, sustainable fabrics.

AEO is an Equal Opportunity Employer and is dedicated to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment based on race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline, and discharge. AEO also provides reasonable accommodation for religion and disability in accordance with applicable law.