IT Support Specialist
3 weeks ago
MacLean Engineering is seeking a skilled IT Support Specialist to join their growing team in Collingwood, Ontario.
This role offers the opportunity to contribute to a company that manufactures heavy mobile mining equipment for customers worldwide.
Responsibilities:
- Provide comprehensive technical support to employees regarding hardware and software issues.
- Procure and manage the acquisition of necessary hardware and software as directed.
- Configure, maintain, and troubleshoot both hardware and software systems.
- Maintain accurate IT inventory records and conduct regular audits.
- Deliver on-site support to various branches, including annual visits.
- Effectively communicate technical information and resolve issues with a strong problem-solving approach.
- Implement and manage security protocols for building access and other systems.
- Demonstrate exceptional organizational and time management skills.
Qualifications:
- Possess a degree or certification in an IT-related field.
- A+ Certification and experience with LAN/WAN technologies are highly preferred.
- Proficiency in Windows 10, Microsoft 365, Bitdefender, and Ubuntu operating systems.
About MacLean Engineering:
MacLean Engineering is a leading provider of underground mining equipment solutions with over 50 years of experience. The company operates manufacturing facilities across multiple locations and prioritizes safety, productivity, and quality in all its endeavors. Employees benefit from competitive compensation packages, comprehensive benefits, and a positive work environment.
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