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Digital Product Strategy Director

2 months ago


Old Toronto, Ontario, Canada Manulife Insurance Malaysia Full time
Director, Digital Experience Product Strategy - NA Retail

The Opportunity

The Director, Digital Experience Product Strategy – North America Retail is responsible for building, leading, and delivering product roadmaps that support sales and marketing initiatives for the Retail Asset Management Business across North America, covering the US and Canadian markets.

Key Responsibilities:

  • Develop and manage product roadmaps in support of organizational goals.
  • Initiate and prioritize projects with development teams, assist in determining technical implementation methods, track product development, and develop product launch plans.
  • Forge successful relationships across the organizational matrix, present to senior executives, and advocate for product success.
  • Develop integrated go-to-market plans with marketing managers and business partners.
  • Champion user-centric design, leveraging user feedback, competitive analysis, and technology trends to facilitate building advisor-centric products.
  • Collaborate with cross-functional teams for every stage of product development.

Requirements:

  • 10+ years of experience overseeing digital product development, implementation, and performance.
  • Bachelor's degree.
  • Experience in digital delivery within Asset Management businesses a plus.

Competencies:

  • Strong experience in digital product development, implementation, and performance with a comprehensive understanding of user experience, development operations, agile and waterfall product management, and enterprise content management.
  • Ability to create and execute on a digital product vision, strategy, and roadmap, consistent with business goals.
  • Ability to manage OKRs and leverage reporting data to provide insight to the business and make strategic business recommendations.
  • Ability to understand and navigate the challenges inherent in a larger organization while staying productive, creative, and engaged.
  • Experience using agile, waterfall, and hybrid approaches to develop products.

About Manulife and John Hancock:

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity, striving to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

Primary Location: Toronto, Ontario

Working Arrangement: Hybrid

Salary range is expected to be between $100,000.00 CAD - $185,490.00 CAD