Case Manager

1 month ago

Markham, Ontario, Canada Canadian Mental Health Association Full time
Job Title: Case Manager - ACTT South East

We are seeking a highly skilled and compassionate Case Manager to join our Assertive Community Treatment Team (ACTT) in the South East region. As a Case Manager, you will work closely with clients who are experiencing significant difficulties in day-to-day and role functioning due to serious and persistent mental illness and/or addictions.

Key Responsibilities:
  • Collaborate with clients to identify strengths and needs, and develop long-term goals, short-term objectives, and concrete action steps to achieve these objectives.
  • Assist clients in acquiring and using skills, and connecting with formal and informal supports, peer support, professional services, and resources to promote their recovery, improve their quality of life, and reduce the likelihood of relapse.
  • Provide individualized and flexible services to engage, support, and integrate clients into the community, and facilitate their use of resources and supports to maximize their independence and potential.
  • Adhere to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety.
  • Participate in individual and systemic advocacy initiatives to improve resource access and availability.
Requirements:
  • A degree or diploma in the health or social services.
  • One or more years of experience in a community-based organization working with adults with serious mental illness in the community.
  • Full registration and in good standing with the OCSWSSW or a regulatory body under the Regulated Health Professions Act.
  • Experience working with individuals with Addictions is an asset.
  • Second language (Cantonese, Mandarin, Farsi or Tamil, Italian, Korean, Punjabi, Russian, Urdu) reflecting the local community is an asset.
  • Knowledge of the Ontario Mental Health Act, mental health reform principles, the Substitute Decisions Act, the Health Care Consent Act, and PHIPPA requirements.
  • Knowledge of PSR and Recovery as guiding principles.
  • Ability to apply Recovery principles and empowerment-oriented philosophies and practices in work with clients.
  • Extensive knowledge of supports and services in York Region and South Simcoe, including formal and informal resources.
  • Knowledge of systemic issues such as poverty, unemployment, stigma, medications, and the isolation felt by individuals with serious mental health issues and their families.
  • A valid Canadian Full G driver's license, a minimum $1,000,000 third-party liability insurance, and proof that insurance covers use of personal vehicle to transport clients.
  • A satisfactory Vulnerable Sector Screening (Police Check).
Working Conditions:

Office work, community settings, meetings in clients' homes, and travel with clients.

This position reports to and is supervised by the Manager, People and Teams, ACTT - South East Program.

In keeping with mental health reform, best practices, funding, and direction, this position may later require knowledge, skills, abilities, and working conditions not noted here.

CMHA-YRSS supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants, including persons with lived experience, women, Aboriginal people, people with disabilities, and members of the 2SLGBTQ+, visible minority, and immigrant communities, to apply.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

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