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Healthcare Administrative Assistant

2 months ago

Richmond Hill, Ontario, Canada Mackenzie Health Full time
Job Description

Unit Secretary - C5 Procedures

Mackenzie Health is seeking a highly organized and detail-oriented Unit Secretary to provide administrative support to our healthcare team. As a key member of our team, you will be responsible for maintaining a progressive, efficient, and organized healthcare environment that enhances the patient and staff experience.

The successful candidate will operate, maintain, and order office and hospital equipment and supplies in a fast-paced, dynamic setting. You will input data information for surgical ambulatory patient flow, confirm chart completion in EPIC, print labels, and complete patient calls in preparation for care on C5 Procedures.

This role requires excellent verbal and written communication skills, as well as the ability to effectively deescalate situations and demonstrate customer service skills. You will also be responsible for responding to inquiries in EPIC, on the telephone, over email, and in person, as well as communicating with staff, patients, and families.

Requirements
  • Grade 12 or equivalent
  • Working knowledge of Medical Terminology
  • Prior experience in an administrative/clerical role, preferably within a healthcare environment
  • Keyboarding skills (40 wpm)
  • Experience with computer applications, including Microsoft Office
  • Excellent organizational skills
  • Ability to effectively deescalate situations
  • Customer Service skills
  • Proven attendance record
  • Understanding and compliance with patient and staff safety policies and procedures
Preferred Qualifications
  • Experience in perioperative surgical flow or Surgical Ambulatory Flow