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Café Manager

1 month ago


Campbell River, British Columbia, Canada Sunny Day Cafe Full time
About the Role

We are seeking a highly skilled and experienced Café Manager to join our team at Sunny Day Cafe. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our café, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Supervise and manage a team of staff to ensure that they are providing excellent customer service and that the café is running smoothly.
  • Determine the type of services to be offered and implement operational procedures to ensure that they are delivered efficiently and effectively.
  • Organize and maintain inventory of food and beverages to ensure that we have the necessary stock to meet customer demand.
  • Ensure that health and safety regulations are followed at all times to maintain a safe and healthy environment for our customers and staff.
  • Negotiate with suppliers to secure the best possible prices for food and other supplies.
  • Negotiate with clients to secure catering and facility use agreements.
  • Lead and instruct individuals to ensure that they have the necessary skills and knowledge to perform their duties effectively.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Plan, organize, direct, control, and evaluate daily operations to ensure that they are running smoothly and efficiently.
Requirements
  • 3 years to less than 5 years of experience in a similar role.
  • Permanent employment.
  • English as the primary language of communication.
  • 40 hours per week.