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Food Service Team Lead

2 months ago

Fergus, Ontario, Canada Subway Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Subway. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively to meet customer demands.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
    • Hire and manage food service staff, including conducting performance evaluations and providing feedback.
  • Quality Control and Customer Service
    • Ensure that food and service meet quality control standards, maintaining high levels of customer satisfaction.
    • Address customer complaints or concerns in a professional and courteous manner.
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
    • Establish work schedules and ensure that staff are aware of their duties and responsibilities.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 7 months to less than 1 year of experience in a food service supervisory role.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and under pressure.
    • Physical stamina to stand for extended periods and perform manual tasks.
Working Conditions

This is a permanent, full-time position, working 30 hours per week. The successful candidate will be required to work in a fast-paced environment, standing for extended periods and performing manual tasks.

Language

The primary language of work is English.