Customer Service Representative

3 weeks ago

Stellarton, Nova Scotia, Canada CONNORS TRANSFER LIMITED Full time
Job Title: Customer Service Clerk

We are seeking a highly skilled and customer-focused Customer Service Clerk to join our team at CONNORS TRANSFER LIMITED. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:
  • Education: Secondary (high) school graduation certificate or equivalent experience
  • Work Setting: Transportation
  • Tasks:
    • Answer written and oral inquiries
    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Perform general office duties
    • Receive and log complaints
    • Answer clients' inquiries and provide information
  • Transportation/Travel Information: Own transportation
  • Work Conditions and Physical Capabilities:
    • Attention to detail
    • Tight deadlines
    • Work under pressure
    • Repetitive tasks
  • Personal Suitability:
    • Punctuality
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Organized
    • Reliability
    • Team player
    • Ability to multitask
  • Screening Questions:
    • Are you currently legally able to work in Canada?
  • Experience: 2 years to less than 3 years
  • Workplace Information: Hybrid
  • Health Benefits:
    • Dental plan
    • Health care plan
    • Vision care benefits
  • Financial Benefits:
    • Group insurance benefits
    • Life insurance
    • Pension plan
    • Registered Retirement Savings Plan (RRSP)
  • Other Benefits:
    • Paid time off (volunteering or personal days)
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 40 hours per week

We offer a competitive salary and a comprehensive benefits package. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.

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