Customer Service Representative

4 weeks ago

Stellarton, Nova Scotia, Canada CONNORS TRANSFER LIMITED Full time
Job Title: Customer Service Clerk

We are seeking a highly skilled and customer-focused Customer Service Clerk to join our team at Conners Transfer Limited. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a prompt and professional manner
  • Provide accurate and timely information to customers regarding our services and policies
  • Address customer complaints and concerns in a fair and respectful manner
  • Perform general office duties, including data entry and record-keeping
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements:
  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience in a customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
Work Environment:

Our office is a hybrid work environment, offering a balance of remote and in-office work. We offer a competitive salary and benefits package, including dental plan, health care plan, vision care benefits, group insurance benefits, life insurance, pension plan, and Registered Retirement Savings Plan (RRSP).

What We Offer:
  • Paid time off (volunteering or personal days)
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A competitive salary and benefits package

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