Customer Service Representative
1 month ago
Job Title: Customer Service Representative
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at CONNORS TRANSFER LIMITED. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a professional and timely manner
- Provide product information and answer questions
- Work with the sales team to resolve customer issues and improve customer satisfaction
- Maintain accurate records of customer interactions
Requirements:
- High school diploma or equivalent required
- 2 years of customer service experience required
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Ability to multitask and prioritize tasks
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
Language: English
Work Hours: 40 hours per week
Work Setting: Hybrid
Health Benefits: Dental plan, Health care plan, Vision care benefits
Financial Benefits: Group insurance benefits, Life insurance, Pension plan, Registered Retirement Savings Plan (RRSP)
Other Benefits: Paid time off (volunteering or personal days)
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