Customer Service Representative

1 month ago


Stellarton, Nova Scotia, Canada CONNORS TRANSFER LIMITED Full time

Job Title: Customer Service Representative

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at CONNORS TRANSFER LIMITED. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a professional and timely manner
  • Provide product information and answer questions
  • Work with the sales team to resolve customer issues and improve customer satisfaction
  • Maintain accurate records of customer interactions

Requirements:

  • High school diploma or equivalent required
  • 2 years of customer service experience required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Ability to multitask and prioritize tasks

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

Language: English

Work Hours: 40 hours per week

Work Setting: Hybrid

Health Benefits: Dental plan, Health care plan, Vision care benefits

Financial Benefits: Group insurance benefits, Life insurance, Pension plan, Registered Retirement Savings Plan (RRSP)

Other Benefits: Paid time off (volunteering or personal days)



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