Heavy Equipment Appraisal Specialist
4 weeks ago
Position Overview: We are seeking a dedicated and knowledgeable Heavy Equipment Appraisal Specialist to join our team at Aviva. This role is essential for assessing repairs and total loss valuations for a variety of heavy vehicles.
Key Responsibilities:
- Utilize advanced estimating software to generate comprehensive and competitive repair estimates.
- Communicate effectively with customers, repair facilities, and claims representatives regarding repair estimates.
- Review and evaluate appraisals from approved vendors to ensure accuracy.
- Engage in negotiations with repair facilities to establish effective repair plans.
- Conduct re-inspections of repaired units to ensure quality service and cost management.
- Assess actual cash value and replacement cost value for units declared as total losses, taking proactive measures to manage storage and rental costs.
- Adhere to dispatch requirements and fulfill claim investigations in the field.
- Report any fraudulent claims to senior management.
- Work collaboratively with claims handlers to provide insights on coverage issues.
- Identify opportunities to enhance customer experience and improve claims handling processes.
Qualifications:
- Strong communication and negotiation skills.
- 2-5 years of experience in vehicle damage appraisal, with at least 2 years in heavy equipment appraisal.
- Familiarity with Audatex and Mitchell Estimating Systems.
- Hands-on experience in appraisal and collision repair is essential.
- Proficient computer skills and a strong team-oriented mindset.
- A network of industry contacts for part pricing and repair procedures.
What We Offer:
- A competitive rewards package including base salary, annual bonus eligibility, retirement savings, and health benefits.
- Generous vacation policy starting at 4 weeks, with the option to purchase additional time off.
- Exceptional opportunities for career development and professional growth.
- Support for ongoing education and training.
- A flexible hybrid working model.
About Aviva: At Aviva, we are committed to helping our customers manage everyday risks and save for the future. We believe in fostering a diverse and talented workforce to provide the best possible service to our clients. Join us in making a positive impact in the lives of our customers.
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