Library Technology Support Specialist
6 days ago
Job Summary
The University of Regina is seeking a highly skilled and detail-oriented Technology Support Assistant to join its Library team. As a key member of the Library's technical support team, the successful candidate will provide routine technology support to faculty and staff, ensuring seamless access to technology resources.
Key Responsibilities
- Update content on the Library's website, blog, and other digital platforms as directed by the Library's technical team.
- Collaborate with the Library Technical Analyst to deploy new equipment and software, ensuring a smooth transition for users.
- Perform routine updates and maintenance of faculty and staff computers, ensuring optimal performance and security.
- Update the Library's Intranet with relevant information and resources, enhancing the user experience.
- Track updates and equipment, maintaining accurate records in a centralized source.
- Perform routine maintenance and troubleshooting of faculty and staff computers and peripherals, resolving technical issues efficiently.
Requirements
- Course work or work experience in Computer Science or a related field, with a strong understanding of technology concepts.
- Familiarity with PC hardware components and their functions, as well as a working knowledge of Windows, Microsoft Office 365, and other widely used software applications.
- Ability and willingness to learn new software and hardware configurations, staying up-to-date with emerging technologies.
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