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Bilingual Claims Advisor
2 months ago
We are seeking a highly skilled and bilingual Claims Advisor to join our team at Sécurité Nationale Compagnie d'Assurance. As a Claims Advisor, you will play a critical role in providing exceptional customer service and ensuring that our clients receive the best possible support in the event of a claim.
Key Responsibilities- Customer Service: Engage with customers to understand their needs and provide personalized advice and support to resolve their claims in a timely and efficient manner.
- Claims Assessment: Conduct thorough assessments of claims to determine the extent of coverage and ensure that our clients receive fair and equitable treatment.
- Communication: Communicate effectively with customers, colleagues, and other stakeholders to ensure that claims are resolved quickly and efficiently.
- Process Improvement: Identify opportunities to improve our claims process and implement changes to enhance the customer experience.
- Knowledge and Skills: Stay up-to-date with industry developments and best practices in claims assessment and management.
- Education: College or university degree in a relevant field.
- Experience: 2+ years of experience in claims assessment and management.
- Language: Bilingual in English and French.
Sécurité Nationale Compagnie d'Assurance is a leading provider of insurance solutions in Canada. We are committed to delivering exceptional customer service and providing our clients with the best possible support in the event of a claim.
We offer a comprehensive benefits package, competitive salary, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
