Senior Program Manager for Payments Experience

6 days ago

Ottawa, Ontario, Canada Amazon Full time
Program Manager for Amazon Payment Products

At Amazon, we strive to be the provider of the most innovative, secure, and customer-friendly payment options to customers in Brazil. Our team is committed to driving engagement, increasing affordability, and providing access through the value-added benefits and seamless experience that our products offer.

About the Role

The Program Manager will directly sponsor coordinating project prioritization and next features along with our tech teams. This role will evolve our payments experience by working backward to the customers, analyzing the main KPIs, and proposing new solutions to improve our customer journey.

Key Responsibilities

  • Product or program management, product marketing, business development, or technology experience;
  • Bachelor's degree or equivalent;
  • Experience owning/driving roadmap strategy and definition;
  • Experience with end-to-end product delivery;
  • Experience with feature delivery and tradeoffs of a product;
  • Experience as a program manager or owner;
  • Experience owning technology products;
  • Advanced English.

Preferred Qualifications

  • Experience in influencing senior leadership through data-driven insights;
  • Experience working across functional teams and senior stakeholders;
  • Knowledge of key customer experience metrics and methodology (e.g., NPS).

About Amazon

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

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