Community Services Manager

4 days ago

Toronto, Ontario, Canada Dixon Hall Full time
Job Summary

Dixon Hall is seeking a highly skilled and experienced Community Services Manager to lead our Shelter and Respite Services team. As a key member of our management team, you will be responsible for ensuring the delivery of high-quality programs and services that build community, enhance housing stability, and improve the quality of life for our clients.

Key Responsibilities
  • Develop and implement strategic initiatives that build community and enhance current services.
  • Manage relationships with community partners, including TCHC, neighbourhood groups, and community members.
  • Participate in planning and evaluating provided services and the collection of data.
  • Operate effectively under pressure and work outside regular office hours as needed.
  • Manage the Shelter and Respite Services Team to deliver quality services to applicants, tenants, and communities.
  • Ensure Team compliance with all relevant legislation, Company policy, and Procedures.
  • Manage the Shelter and Respite Services budget and expenditures.
  • Ensure effective performance against key performance indicators and targets.
  • Develop and support the implementation of policies, procedures, and strategies.
  • Provide leadership in situations affecting the tenant community and coordinate responses.
  • Manage complaints and appeals in line with policy.
  • Maintain effective record-keeping and administrative systems.
  • Ensure effective management and supervision of all staff.
  • Participate as a member of the management team to achieve project outcomes.
  • Manage and support change in implementing Dixon Hall's housing agenda.
  • Develop and implement partnerships with support agencies.
  • Participate in Dixon Hall's Performance Development Program.
  • Support staff training and professional development.
  • Raise concerns about unethical behavior contrary to Agency policies.
  • Carry out other management or service development activities as required.
  • Directly supervise the staff assigned to the program site.
  • Review and approve bi-weekly timesheets, overtime, and requests for time off.
  • Work with the Management Team to identify community development goals and implement work plans.
  • Identify trends and gaps in service.
  • Maintain relevant data and statistics on programs.
Requirements
  • Post-secondary degree in social sciences or equivalent combination of education and experience.
  • Minimum 5 years of experience in social services, preferably with individuals facing housing instability.
  • Knowledge of social housing, homelessness services, and relevant legislation.
  • Experience in staff management and development.
  • Fluency in a second language is an asset.
  • Demonstrated leadership qualities and ability to achieve desired outcomes.
  • Strong organizational and administrative ability, proficient in various computer applications.
  • Experience with community resources and quality improvement.
  • Excellent computer skills, including knowledge of evaluation and research software.
  • Must have up-to-date COVID-19 vaccinations approved for use in Canada.

  • Community Services Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Loft Community Services Full time

    POSITION SUMMARY:The Coordinator plays a vital role in facilitating and managing programs aimed at supporting individuals facing complex challenges. This position is integral to the operational success of Loft Community Services, a charitable organization dedicated to enhancing the lives of those in need.KEY RESPONSIBILITIES:1. Oversee the implementation of...

  • Program Assistant

    6 hours ago

    Toronto, Ontario, Canada WoodGreen Community Services Full time

    Job SummaryWe are seeking a highly skilled and compassionate Program Assistant to join our team at WoodGreen Community Services. As a key member of our Housing Access department, you will provide essential support to clients, staff, and volunteers, ensuring a seamless and efficient experience for all.Key ResponsibilitiesProvide initial screening and...

  • Community Engagement Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada LOFT Community Services Full time $53,630 - $65,589

    About LOFT Community Services: LOFT Community Services is a distinguished charitable organization dedicated to assisting individuals facing complex challenges, including mental and physical health issues, substance use disorders, poverty, and homelessness. With a commitment to serving approximately 19,633 individuals annually and providing 1,861 units of...

  • Project Manager

    6 days ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    About the RoleWe are seeking a highly skilled Project Manager to join our team at Home and Community Care Support Services. As a Project Manager, you will play a key role in supporting the delivery of our Business Plan priorities through the management of complex cross-functional corporate projects.Key ResponsibilitiesManage and coordinate project planning...

  • Project Manager

    6 days ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled Project Manager to join our team at Home and Community Care Support Services. As a Project Manager, you will play a key role in supporting the delivery of our Business Plan priorities through the management of complex cross-functional corporate projects.Key ResponsibilitiesManage and coordinate...

  • Project Manager

    1 week ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    About the RoleWe are seeking a highly skilled Project Manager to join our team at Home and Community Care Support Services. As a Project Manager, you will play a key role in supporting the delivery of our Business Plan priorities through the management of complex cross-functional corporate projects.Key ResponsibilitiesManage and coordinate project planning...

  • Project Manager

    1 week ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled Project Manager to join our team at Home and Community Care Support Services. As a Project Manager, you will play a key role in supporting the delivery of our Business Plan priorities through the management of complex cross-functional corporate projects.Key ResponsibilitiesManage and coordinate...

  • ESL Instructor

    6 days ago

    Toronto, Ontario, Canada TNG Community Services Full time

    Job Title: English Language Instructor - Newcomer ServicesJob Summary:TNG Community Services is seeking a qualified English Language Instructor to join our Newcomer Services team. As an English Language Instructor, you will be responsible for planning, developing, and delivering language instruction to newcomers to Canada.Key Responsibilities:Assess and...

  • ESL Instructor

    1 week ago

    Toronto, Ontario, Canada TNG Community Services Full time

    Job Title: English Language Instructor - Newcomer ServicesJob Summary:TNG Community Services is seeking a qualified English Language Instructor to join our Newcomer Services team. As an English Language Instructor, you will be responsible for planning, developing, and delivering language instruction to newcomers to Canada.Key Responsibilities:Assess and...

  • Crisis & Resource Counsellor - WoodGreen Community Services

    6 days ago

    Old Toronto, Ontario, Canada WoodGreen Community Services Full time

    Job SummaryWoodGreen Community Services is seeking a skilled Crisis & Resource Counsellor to join our team. As a Crisis & Resource Counsellor, you will provide telephone and webchat support to seniors and their caregivers, connecting them with community resources and services.Key ResponsibilitiesRespond to telephone and webchat referrals, conducting initial...

  • Crisis & Resource Counsellor - WoodGreen Community Services

    7 days ago

    Old Toronto, Ontario, Canada WoodGreen Community Services Full time

    Job SummaryWoodGreen Community Services is seeking a skilled Crisis & Resource Counsellor to join our team. As a Crisis & Resource Counsellor, you will provide telephone and webchat support to seniors and their caregivers, connecting them with community resources and services.Key ResponsibilitiesRespond to telephone and webchat referrals, conducting initial...

  • Community Engagement Specialist

    4 weeks ago

    Old Toronto, Ontario, Canada LOFT Community Services Full time

    Position Overview:LOFT Community Services is a distinguished charitable organization dedicated to assisting individuals facing complex challenges, including mental health issues, substance use disorders, poverty, and homelessness. Our mission is to provide comprehensive support to those in need, and we are currently seeking a Community Engagement Specialist...

  • Psychogeriatric Specialist

    3 days ago

    Old Toronto, Ontario, Canada WoodGreen Community Services Full time

    Job SummaryWoodGreen Community Services is seeking a skilled Psychogeriatric Specialist to join our Community Care team. As a key member of our team, you will provide community-based case management, supportive and/or clinical counseling to older adults with significant mental health and/or cognitive issues.Key ResponsibilitiesConduct comprehensive...

  • Psychogeriatric Specialist

    2 days ago

    Old Toronto, Ontario, Canada WoodGreen Community Services Full time

    Job SummaryWoodGreen Community Services is seeking a skilled Psychogeriatric Specialist to join our Community Care team. As a key member of our team, you will provide community-based case management, supportive and/or clinical counseling to older adults with significant mental health and/or cognitive issues.Key ResponsibilitiesConduct comprehensive...

  • LINC Instructor

    4 days ago

    Toronto, Ontario, Canada TNG Community Services Full time

    About TNG Community ServicesTNG Community Services is a multi-service agency that provides a range of programs and services to support the well-being of individuals and communities.Job OpportunityWe are seeking a qualified LINC Instructor to join our team in Newcomer Services. As a LINC Instructor, you will be responsible for teaching English as a Second...

  • LINC Instructor

    4 days ago

    Toronto, Ontario, Canada TNG Community Services Full time

    About TNG Community ServicesTNG Community Services is a multi-service agency that provides a range of programs and services to support the well-being of individuals and communities.Job OpportunityWe are seeking a qualified LINC Instructor to join our team in Newcomer Services. As a LINC Instructor, you will be responsible for teaching English as a Second...

  • Housing Services Coordinator

    3 weeks ago

    Toronto, Ontario, Canada WoodGreen Community Services Full time

    Competition: HHS) Housing Services Coordinator Employment Type: Permanent Full time, Bargaining Unit (1 Vacancy) Work Hours: 35 hours/week (Mon-Fri 9am-5pm) Work Setting: Salary: Onsite at 444 Logan Ave, Toronto, Ontario External Rate: G7 – $53,037.02 Internal Rate: G8 – $54,119.40 Application Deadline: September 9th, 2024, by 11:59 pm Program Overview...

  • Housing Services Coordinator

    2 weeks ago

    Toronto, Ontario, Canada WoodGreen Community Services Full time

    Competition: HHS)Housing Services CoordinatorEmployment Type:Permanent Full-time, Bargaining Unit (1 Vacancy)Work Hours:35 hours/week (Mon-Fri 9am-5pm)Work Setting:Salary:Onsite at 800 Vaughan RoadExternal Rate: G7 – $53,037.02Internal Rate: G8 – $54,119.40Application Deadline:August 13, 2024, by 11:59 pmProgram Overview – Housing Operations - Housing...

  • Housing Services Coordinator

    1 week ago

    Toronto, Ontario, Canada WoodGreen Community Services Full time

    Competition: HHS)Housing Services Coordinator HHS)Employment Type:1 year Contract, Bargaining Unit (1 Vacancy)Work Hours:35 hours/week (Mon-Fri 9am-5pm)Work Setting:Salary:Onsite at 540 Cedarvale Ave, Toronto, Ontario$54,119.40Application Deadline:September 13th, 2024, by 11:59 pmProgram Overview – Housing Operations East - Housing & Homelessness Services...

  • Case Manager

    1 month ago

    Toronto, Ontario, Canada WoodGreen Community Services Full time

    Competition: CC) Case Manager Employment Type: Permanent Full-Time, Bargaining Unit (1 Vacancy) Work Hours: 35 hours/week Work Setting: Salary: Exclusively Onsite External Rate – G7: $53,037.02 Internal Rate – G8: $54,119.40 Application Deadline: August 13th, 2024, by 11:59 pm Program Overview – Supportive Housing, Community Care - 540 Cedarvale Ave...