Project Manager

2 months ago

Toronto, Ontario, Canada Home and Community Care Support Services Full time
Job Description

About the Role

We are seeking a highly skilled Project Manager to join our team at Home and Community Care Support Services. As a Project Manager, you will play a key role in supporting the delivery of our Business Plan priorities through the management of complex cross-functional corporate projects.

Key Responsibilities

  • Manage and coordinate project planning and delivery, working collaboratively with internal and external stakeholders.
  • Develop and implement project work plans, including deliverables and timelines, and identify risks and associated mitigation strategies.
  • Conduct regular work plan status reports to monitor progress and inform decision-making.
  • Represent the organization with internal and external stakeholders in the course of project work.
  • Prepare complex project plans, activities, budgets, schedules, project documentation, and reports on project status to the project sponsor and stakeholders.
  • Provide support to senior management/leadership on prioritizing projects based on risks, resources, and potential for quality improvement.
  • Facilitate the development of new business processes with subject matter experts and frontline staff.
  • Assess project risks and develop mitigation strategies.
  • Advise senior management on the viability of existing projects, including recommendations on whether to proceed, modify, or halt.
  • Work with staff across the province to ensure projects are clearly outlined and expectations established.
  • Assign tasks to subject matter experts and other project resources, facilitate creation and leadership of working groups, as required, and monitor their work and provide assistance as required.
  • Work with other support resources to produce project management materials, presentations, graphics, and other visuals to interpret and illustrate key management concepts/initiatives.
  • Contribute to the Strategy and Project Management Office by developing best practices, project templates, and methodologies for use across the organization.

Leadership and Relationship Management

  • Provide ongoing project-specific leadership and direction to all project stakeholders, including senior leadership, external providers, and internal staff/management.
  • Identify project budget requirements, prioritize, and request resources through project sponsor; review and evaluate project results and implement improvement strategies to ensure maximum effectiveness and efficiency of processes.
  • Support senior management in all areas by minimizing risks related to project implementation while enhancing service expectations and accountability.
  • Work with colleagues on inter- and intra-Ontario Health atHome committees.
  • Develop, foster, and manage effective business relationships and channels of communication.
  • Represent the organization at provincial and local project-related planning and implementation tables.
  • Build relationships with other teams to inform project planning and share past project experiences.
  • Demonstrate sensitivity and political acuity in all interactions.

Requirements

  • University degree in Social Sciences, Health Care, Business Administration, or related field; a Master's degree is an asset (or equivalent combination of education and experience).
  • Certificate program in Project Management.
  • Project Management Professional (PMP) designation preferred.
  • Minimum of seven (7) to ten (10) years of experience at mid-senior levels at an Ontario health or social care organization (hospital, Ontario Health atHome, Community Health Centre, including direct experience in managing complex projects with internal and external stakeholders, at the corporate level).
  • Exceptional project management skills to effectively lead a project team to achieve critical project milestones using a formal project management approach.
  • Demonstrated knowledge, experience, and success in applying quality improvement methodologies is highly desirable.
  • Strong understanding of the health care system and community sector across the continuum of care.
  • Superior communication, interpersonal, and facilitation skills to work with a variety of stakeholders and senior leaders across the health continuum.
  • Excellent negotiation, conflict resolution, and consensus-building skills.
  • Demonstrated ability to build and sustain excellent partner relationships and enable voluntary collaboration.
  • Good knowledge of budget planning, resource allocation, financial monitoring, and reporting.
  • Adept in the use of MS Office applications (Project, Word, Excel, Outlook, PowerPoint, Visio, Teams).
  • Flexible, adaptable, and responsive to change.
  • Self-directed with an ability to organize, plan, prioritize, and multi-task.
  • Demonstrated critical thinking with strong detail orientation.
  • Demonstrated ability to work with stakeholders and obtain subject matter expertise to develop business processes using lean methodology.
  • Strong planning and organizational skills to manage a variety of projects simultaneously.

What We Offer

  • Attractive comprehensive compensation packages and benefits.
  • Valuable development opportunities.
  • Membership in a world-class defined benefit pension plan.
  • Hybrid work model (subject to change).
  • Flexible work location - this position can be located at any of the Ontario Health atHome offices.

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